Q: What's your name and position in the company?
A: Ramakant Gupta, CEO of RG Infotech
Q: Describe your company in 5 words.
A: An eminent IT Service Provide
Q: What's your business philosophy?
A: We believe in quality commitment, that is providing perfect quality solutions meeting the client’s expectations without making any kind of excuses. Furthermore, creating and maintaining an enduring relationship with business associates is our main aim.
Q: Describe your office environment.
A: Well, my dream of developing an ultimate work culture for our workforce came true with my supporting staff and top management. I believe that learning never ends, and it should be the part of our job.
Q: Describe how your team interact and work together.
A: As quoted earlier, we work together as a team to achieve the desired objective. And communication is a part of our work culture. As we are a leading service providers in developing web and mobile applications, we have to keep an updated environment in our work culture. Nowadays, we follow Agile Methodology, through which an effective work strategy and communication strategy can be developed so as to maintain the proper interaction between the workforce as well as with the clients’. Besides, we have a flexible work environment where each and every employee is free to share its knowledge.
Q: What makes you different from other web design companies?
A: That’s a tricky question! We are an eminent web design & development company, which I think may be because of our quality deliverables meeting the deadlines. Following the deadlines and delivering the quality work on or before the time is something which our service buyers expect and meeting their expectations is the thing which I think makes us unique and dissimilar from other contenders.
Q: How do you get the majority of your business?
A: Well, I think my marketing team is really working hard for this. Because of them, we are now a well-known brand and recognized by many people through our website (www.rginfotech.com). Other than that, we are also recognized for our budget friendly solutions and good relationships with our clients and other associates.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We have distinct teams for different stages, from initial contact to development to delivery. They understand it and process it.
Q: What do you think is the most crucial element of creating a good client relationship?
A: I think, understanding and maintaining the proper communication till the handover and after it is the most important element for creating a long term relationship with clients.
Q: How do you manage demanding clients?
A: We have an enthusiastic team of business analysts, which as much capable of understanding the clients’ requirements and demands. For more demanding clients, we are also flexible to work as per their needs without compromising our work ethics and quality commitments. We understand the fact that every industry is unique and has its own needs, hence we deliver them the best suitable solution.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: We recommend them to visit their website first, their clients review and testimonials. In the present scenario, selecting a best company is no more difficult as long as it has served some well-known brands and it has some recommendations from its own clients. Testimonials, Google Reviews and Company’s portfolio, these three things I think are enough to get the right one.
Q: Where do you see your company in 10 years time?
A: Increasing number of employees that is more than 500 employees and increasing number of 100% satisfied clients from latest technology deliverables are our two main aims for upcoming years. We are increasing our expert workforce continuously for providing services matched with the latest trends and technologies.
Q: Where do you see the web design industry in the future?
A: In the coming future, all the main industries covering food serving, banking, medical, communication, education and many others will have a mobile friendly website and a mobile application.
Q: What computers do you have use in your offices, PCs or Macs?
A: PC
Q: How was your company name chosen?
A: After a thorough study of the process of design, development & constant after sales support.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: I will recommend them to focus on three P's profiling, processes and positioning. Profiling covers the proper concept and knowledge, process covers the technical criteria and finally the positioning, which covers the user’s perception and promotion. Just creating a website for the business is not enough, rather creating a picture perfect website is what we need in this scenario.
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