Q: What's your name and position in the company?
A: Matt Herron
Q: Describe your company in 5 words.
A: Authenticity, transparency, and collaboration.
Q: What's your business philosophy?
A: We build relationships, not websites.
Q: Describe your office environment.
A: Remote office. We use Slack and Trello to keep the team together.
Q: Describe how your team interact and work together.
A: Through a suite of online tools and video chat.
Q: What makes you different from other web design companies?
A: We're a product team.
Q: How do you get the majority of your business?
A: Referrals
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We use a transparent, iterative, collaborative process.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Trust.
Q: How do you manage demanding clients?
A: By showing them we care.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Take your time, get estimates, focus on building a relationship.
Q: Where do you see your company in 10 years time?
A: Bigger, better, faster.
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
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