Ekentros

Q: What's your name and position in the company?
A: Tina, CEO

Q: Describe your company in 5 words.
A: Webagency, professional, young, modern, interactive.

Q: What's your business philosophy?
A: Our business philosophy is simple: Getting the things done in an agile way. That means delivering modules/features constantly to the clients and having continuous feedback from them. While maintaining a sane and fun environment among the workers.

Q: Describe your office environment.
A: We don't own an office yet, we are managing our projects from distance. That leaves us a lot of mobility to go to the client's place for gathering the requirements, for doing the demos etc.

Q: Describe how your team interact and work together.
A: Being apart from each other is more easy. The manager is the mediator between the people working on the same projects. Conflicts are easily solved if they are. From the technical perspective we use SVN, in this way people that work together on the same project will have no problem rewriting one another's code.

Q: What makes you different from other web design companies?
A: Being in this field for many years, working as an employee for other web agencies, I understood and learn fast DOs and especially the DONTs. I have been very disappointed many times and I kept looking for a better environment for myself. Until I got to the point when I said "Well I will create the best environment myself, if I couldn't find one so far". So I invite you to our world to see for yourself.

Q: How do you get the majority of your business?
A: For now, all my clients are referred from friends, or from other clients that had worked with us and they were satisfied.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We have a few steps, that I would rather not disclose in here. After all we have our patent strategies. What I can say is that we use intense the SCRUM metodology and we can work and charge in different ways: time and material, fully estimation for the entire project, modules estimations. Everything is sign and sealed with a contract. No extra charges and no hidden fees.

Q: What do you think is the most crucial element of creating a good client relationship?
A: A crucial element could be open communication in order to understand better his needs and keeping him informed every time.

Q: How do you manage demanding clients?
A: We deliver.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: If the client wants to have a professional service done in real time, no delays, open communication pipe, full control of their product and the progress, he came in the right place. Don't forget what you see is what you get, we don't have HIDDEN FEES.

Q: Where do you see your company in 10 years time?
A: We see us growing and eventually have more projects that can be useful for many people. We want to make the WEB a better place.

Q: Where do you see the web design industry in the future?
A: Everything will be automatized.

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: Ekentros comes from the Greek word ekkentros, derived from the Greek word kentron, κέντρον (a point ('centre'); a sting (figuratively, poison) or goad (figuratively, divine impulse)).

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Know your business well and get somebody to help you put in valued your thoughts.