Kin Lo Designs

Q: What's your name and position in the company?
A: Founder

Q: Describe your company in 5 words.
A: Award winning web design

Q: What's your business philosophy?
A: We don't get a second chance to make a first impression.

Q: Describe your office environment.
A: Relaxed and friendly.

Q: Describe how your team interact and work together.
A: With respect.

Q: What makes you different from other web design companies?
A: Design isn't just a job for me, it's a passion. I care about how people and brands are represented online.

Q: How do you get the majority of your business?
A: Referals

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Setting a robust and comprehensive timeline from start.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Managing expectations and goal setting

Q: How do you manage demanding clients?
A: Properly manage expectations

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: The company must believe in your messaging.

Q: Where do you see your company in 10 years time?
A: Owner of a successful web company.

Q: Where do you see the web design industry in the future?
A: Even bigger and ubiquitous

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: Named after the founder.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Describe your needs / wants honestly.