Webecho Media

Q: What's your name and position in the company?
A: Dan - Web Design / Development, SEO, Marketing

Q: Describe your company in 5 words.
A: Professional, Effective, Affordable, Dedicated, Friendly

Q: Describe your office environment.
A: Home office with a big pot of Coffee

Q: Describe how your team interact and work together.
A: It's just me ... so we all get along great.

Q: What makes you different from other web design companies?
A: I would prefer to do one project very well than produce several mediocre ones. Your website is my reputation (and my peace of mind).

Q: How do you get the majority of your business?
A: Word of Mouth referrals and recommendations. Google

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: The most important thing is finding out about your Business and what you want your website to achieve.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Honesty, attention to detail and timely delivery. I think if you're straight with clients about what you can/will do for them, how you'll do it , the time it will take and don't promise things you're unable to deliver then it makes for an easier project for both sides.

Q: How do you manage demanding clients?
A: Patiently and Honestly. If a Clients ideas are going to detrimentally effect the performance of their site and ultimately their Business then I'm confident enough to explain why and present alternatives that will benefit them.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Find someone who shows a genuine interest in your project. Look at past work and ask for references from past or current clients. Make sure you feel you can get along with the Designer / Project Manager. Don't be afraid to ask questions, if they can't answer or aren't willing to take the time initially, it's only likely to get worse as the project goes on.

Q: Where do you see the web design industry in the future?
A: I'd like to say more professional, but unfortunately I think the opposite is true. As the technology gets easier to use there will be more 'web designers' using templates and just churning out substandard websites. That said, quality designers / developers will still stand above the crowd - I just think you'll have to work a little harder to find them.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: Over a couple of Beers on the beach.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Design your website for your Visitors / Clients, they determine if your business succeeds or not.