Q: What's your name and position in the company?
A: Tse Yin Chang, Director TAD Graphics
Q: Describe your company in 5 words.
A: A vibrant and multi-displinary digital agency
Q: What's your business philosophy?
A: An independent agency, maintaining a media-neutral mindset. This “distraction free” approach to work promotes the client-focused delivery of high quality services and solutions to our clients.
Q: Describe your office environment.
A: A fun, dynamic and vibrant design studio with experience professionals in the creative industry.
Q: Describe how your team interact and work together.
A: We employ a dynamic team of fresh thinkers who love what they do for a living. Passionate, attentive and eternally creative – our people are here to help your business succeed.
Q: What makes you different from other web design companies?
A: Our valued clients are our number one priority. We are here to listen and help you overcome the challenges and obstacles that hinder the success of your business. With this in mind, we combine our knowledge, specialist skills and creative flair to assist you and push your promotional dollar further.
Q: How do you get the majority of your business?
A: Word of mouth
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Through gathering user requirements, discuss with clients to ensure project expectations are met.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Professionalism, attentive and good customer service.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Scalability of CMS, flexibility of staff, the proposed solution meets their requirements and pricing.
Q: What computers do you have use in your offices, PCs or Macs?
A: Mac
Q: How was your company name chosen?
A: The company name was chosen based on the first initial of the founder and we are also an advertising and design company, that's how TAD was formed.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Accessibility, simple and easy navigation.
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