Reactor Digital

Q: What's your name and position in the company?
A: Chris Talbot, Manager Digital Strategy

Q: Describe your company in 5 words.
A: Creatrive, innovative and forward thinking

Q: What's your business philosophy?
A: Know our client's business intimately so we can be sure to deliver a solution that will contribute significant benefits to their business

Q: Describe your office environment.
A: A fun place to work where our staff enjoy themselves and take pride in the work they do for our clients

Q: Describe how your team interact and work together.
A: We have an open team structure where all members work together and bounce ideas off each other

Q: What makes you different from other web design companies?
A: We take the time to deliver a solution that best fits the needs of our clients. we never simply "do" a job, we engage with our clients to deliver an effective solution

Q: How do you get the majority of your business?
A: Word of mouth

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We have a defined process for the management of projects. It involves planning, analysis, design, implementation, promotion and ongoing innovation

Q: What do you think is the most crucial element of creating a good client relationship?
A: responsiveness to the needs of our clients

Q: How do you manage demanding clients?
A: by giving them what they need

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: The right web company not only has the skills to deliver the project but also has a detailed understanding of the projects objectives so they can deliver a defined result

Q: Where do you see your company in 10 years time?
A: Our company will continue to grow and in ten years should have tippled in size with several blue chip clients

Q: Where do you see the web design industry in the future?
A: simple, the web design industry IS the future

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: Our company name reflects our ability to take a small idea and generate powerful outcomes

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: know their audience intimately and therefore deliver a solution that clearly addresses the needs of people who visit their website