Percept Brand Design

Q: What's your name and position in the company?
A: Lewis Jenkins, Creative Director

Q: Describe your company in 5 words.
A: Thinking. Design. Results.

Q: What's your business philosophy?
A: Percept improve our client's business by truly understanding their objectives and delivering above expectation. Our aim is to provide outstanding service and effective creative solutions that not only earn return custom, but compel our clients to recommend us to others.

Q: Describe your office environment.
A: Creativity. Productivity. Attention to detail. Effectiveness. Smart and casual. Beachside location.

Q: Describe how your team interact and work together.
A: Professional friends.

Q: What makes you different from other web design companies?
A: We are from a design/branding/communication/print background. This enables us to create unique website experiences that work.

Q: How do you get the majority of your business?
A: Through our own website.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Communication. Communication. Communication.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Communication!

Q: How do you manage demanding clients?
A: Put ourselves in their shoes.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Assess portfolios to create your shortlist, then contact those studios and discover who you have the best connection with. Who understands your objectives and will deliver results? Who do you feel comfortable dealing with?

Q: Where do you see your company in 10 years time?
A: As a top tier all round design agency in Sydney, Australia. Enjoying the work we do and who we do it with and for.

Q: Where do you see the web design industry in the future?
A: Better.

Q: What computers do you have use in your offices, PCs or Macs?
A: Mac

Q: How was your company name chosen?
A: It is the mental impression that someone forms when assessing visual impressions.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Take the time to do it properly.