M1Creative

Q: What's your name and position in the company?
A: Eldred curwen, Owner

Q: Describe your company in 5 words.
A: We look after our Client

Q: What's your business philosophy?
A: Theclient comes first. Over the last 6 years we haven't lost a single client to a competitor and we intend to continue that enviable reputation.

Q: Describe your office environment.
A: Open house and friendly with space to create and to interact.

Q: Describe how your team interact and work together.
A: We are a tightly nit tearm who use our seaside environment to develop ideas together.

Q: What makes you different from other web design companies?
A: Our reputation and our attention to our Client's needs.

Q: How do you get the majority of your business?
A: All of our business is word of mouth.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Each client has an individual developer who remains on their project from beginning to end and beyond.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Honesty!

Q: How do you manage demanding clients?
A: All our clients are demanding as they expect the best. By giving them precisely what they want and more we head off any awkward moments by making sure they never arise.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Assemble answers tot he same demanding question and evaluate who is being honest with their answers. In particular make sure that time frames are reasonable for what you asking someone to do.

Q: Where do you see your company in 10 years time?
A: If in 10 years we still haven't lost a client ot another competitor I will be happy!

Q: Where do you see the web design industry in the future?
A: The web design industry will continue to flourish, but the entry level will rise exponentially as the need to maintain knowledge of the latest advances becomes ever more demanding.

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: Melbourne's No1 Creative web design business. M1Creative!

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Watch and listen to your developer when they explain to you the best way to get the most out of your web site and it's adminsitration functions.