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WWDC: What's your name and position in the company?
USA Web Experts: ”Dir. Website Development”

WWDC: Describe your company in 5 words.
USA Web Experts: ”Mission Critical Business Website Creator”

WWDC: What's your business philosophy?
USA Web Experts: ”We believe that all of our clients deserve the best website, service, and support at a competitive price.”

WWDC: Describe your office environment.
USA Web Experts: ”We have a main office in Boone, NC. Our developers work together online. A very green way to do business.”

WWDC: Describe how your team interact and work together.
USA Web Experts: ”We are 100% online with our website development. We do on most occasion actually deal with clients at their locations to help them with hands on training with their websites that we build for them.”

WWDC: What makes you different from other web design companies?
USA Web Experts: ”We usually outbid our competition by 80% or more as to what we offer. We now are including 3 years of hosting and registration in our website development plans.”

WWDC: How do you get the majority of your business?
USA Web Experts: ”We call and leave information at our potential clients locations.”

WWDC: Describe how you manage projects from the initial client contact to completion and handover.
USA Web Experts: ”First we have them sign our contract and accept 30 - 50% down on the project. In 24 hours we have the registration, hosting, and e-mails set-up. In 72 - 96 hours from initial contract, we have the CMS System installed with a custom look to match the logo and relative business colors. In 5-7 days later, we will be able to walk our client through a custom content process that may include: about us, our services, custom content pages, images, flash video, website structure, and over 30 other items. Around the 14th to 25th day we will be finished with the initial website. For the next 14 days we will promote the website using SEO and social bookmarking. By 30 Days we will review a performance test with our clients. Note: Throughout the entire process we will help educate the website owner with the many tools, features, and support. We have unlimited support for hosting and we offer website concierge services for 180 days after the website has been built.”

WWDC: What do you think is the most crucial element of creating a good client relationship?
USA Web Experts: ”Never confuse the client and always be available to help or assist them with their new website.”

WWDC: How do you manage demanding clients?
USA Web Experts: ”We specifically document everything for ourselves and them. We are as demanding as they are.”

WWDC: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
USA Web Experts: ”I would tell them to first write down what they want in a website. Then go over a budget with them. Then explore what they can achieve within a reasonable amount of time. ”

WWDC: Where do you see your company in 10 years time?
USA Web Experts: ”Growing by leaps and bounds.”

WWDC: Where do you see the web design industry in the future?
USA Web Experts: ”I see it replace many other businesses.”

WWDC: What computers do you have use in your offices, PCs or Macs?
USA Web Experts: ”Both PC and Mac”

WWDC: How was your company name chosen?
USA Web Experts: ”A group of website developers agreed on it.”

WWDC: If you were to give your clients one tip on how to get the most from their website what would it be?
USA Web Experts: ”Make it user friendly to everyone that sees it.”