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WWDC: What's your name and position in the company?
Saga Websites: ”Independent Webmaster”

WWDC: Describe your company in 5 words.
Saga Websites: ”Focused on small business success.”

WWDC: What's your business philosophy?
Saga Websites: ”I help the small business owner compete with current technology. All of my projects focus on effectiveness, and results.”

WWDC: Describe your office environment.
Saga Websites: ”I work from home.”

WWDC: Describe how your team interact and work together.
Saga Websites: ”I am a one-man operation.”

WWDC: What makes you different from other web design companies?
Saga Websites: ”Much more focus on results: getting traffic and finding new customers. Having a website that is professional and effective is more important than bells & whistles.”

WWDC: How do you get the majority of your business?
Saga Websites: ”Word-of-mouth.”

WWDC: Describe how you manage projects from the initial client contact to completion and handover.
Saga Websites: ”Client needs are discussed in detail before the project begins. Written guidelines and frequent phone and email consultations keep the project on track until turnover. ”

WWDC: What do you think is the most crucial element of creating a good client relationship?
Saga Websites: ”Ask questions! If your web designer says something you don't understand, speak up.”

WWDC: How do you manage demanding clients?
Saga Websites: ”Clear expectations before a project begins are essential. If a client requires more work as the project continues, we can discuss how additions can be managed.”

WWDC: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
Saga Websites: ”Ask their existing clients, especially those whose businesses resemble you own in terms of size, target market, industry, etc.”

WWDC: Where do you see your company in 10 years time?
Saga Websites: ”I will have a large enough client base that I will no longer (or very infrequently) accept no clients.”

WWDC: Where do you see the web design industry in the future?
Saga Websites: ”Content management will become more significant. Web design will focus more on consultation, and less on design.”

WWDC: What computers do you have use in your offices, PCs or Macs?
Saga Websites: ”PC”

WWDC: How was your company name chosen?
Saga Websites: ”I choose the term 'Saga' because I help clients to tell their story.”

WWDC: If you were to give your clients one tip on how to get the most from their website what would it be?
Saga Websites: ”Make sure that every aspect of your website speaks to your target market.”