Q: What's your name and position in the company?
A: Christine Kent, Owner and CEO
Q: Describe your company in 5 words.
A: Fresh, Creative, Innovative Design Company
Q: What's your business philosophy?
A: Our best efforts go into every website we develop. We are eager to assist our clients translate their vision into reality. Our attention to detail and never ending desire to excel seperates us from our competitors.
Q: Describe your office environment.
A: Open, Spacious, Professional, Organized, Focused
Q: Describe how your team interact and work together.
A: Our team collaborate and work together efficiently utilizing tablets and mobile devices to easily stay connected at all times.
Q: What makes you different from other web design companies?
A: We're new, young, creative, unconventional and determined to make our clients succeed.
Q: How do you get the majority of your business?
A: Word-of-mouth
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: It starts with a simple conversation. If you are located near Chicago, we prefer to meet you in person. If you are located outside of our traveling area, we can easily hold the consultation over the phone.
We want to learn about you and your company. We'll discuss your needs, your wants and your overall marketing plan. Every website needs a purpose, we will help determine what that goal should be. This simple discussion helps us to understand exactly what you are looking for and how to best accomplish it.
By providing examples of websites that you like, we can easily isolate the look and feel you desire. Many clients have a mental image of what they want their website to look like. Show us websites that you like, it helps us get that same image in our minds. We build websites that will appeal to your target audience. It is important that you like the way your website looks, however it is even more important that your cusomters find it appealing and easy to use.
After we gather all the information about your project, we can prepare a detailed Website Proposal. The Website Proposal serves as the detailed outline for the project and a firm price estimate. 99% of our clients never pay a dime over their estimated price quote. If the price is exceeded, it is always because the client decided to expand the website beyond the original plan. The price never changes without the client's expressed permission.
When the proposal is accepted, we require a deposit of half the estimated price. Once the deposit is received, we begin the project.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Communication and promptly answering all client request and inquires.
Q: How do you manage demanding clients?
A: Patience and direct communication
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Request a free web design mockup and compare design and cost(s)
Q: Where do you see your company in 10 years time?
A: Steadily growing with international locations overseas
Q: Where do you see the web design industry in the future?
A: Continuing to evolve into a Worldwide Social Experience
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
Q: How was your company name chosen?
A: Cherryhouse Studios represents a feminine design and marketing studio in a field dominated by males.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: "Content is king." You have heard it a thousand times but it is arguably the most important aspect of a good website. Good writing and valuable content are what your visitors are interested in.
