Webcraft UK Ltd
A Scottish company based near Oban in Argyll that since 1996 has created hundreds of affordable, effective sites for small and start-up businesses all over Scotland and the UK.
Webcraft provide a complete range of solutions from simple one-page web sites to full e-commerce packages and can offer a wide range of products and services that will make your website stand out from the crowd without breaking the bank. We also offer excellent hosting packages with full suppor
Clients and Projects
Industry Sectors:
Sports & Leisure, Tourism & Travel, Media & Communication, Manufacturers & Engineers, Health & Beauty, Consumer Services, Automotive, Retail, Other, Food & Drink, Building & Construction
Tends to work with:
Entrepreneur, Startups, Non-profit Organisations, SMEs, Private Companies
General location of clients: Scotland and UK
Latest Project
Sail Swallow
Site for a yacht charter business on the West Coast of Scotland. This is a very comnpetitve market, so the site needs to be visually striking, informative and easily found in Google.
What We Have Achieved
Latest Review
21 October 2010
Jean Porter D.C.S. at St. Mark's Parish Church of Scotland
Webcraft UK were extremely helpful in setting up our new website. They were extremely professional in their dealings with us, keeping in touch on the progress of the site development and working with us...
read more
Interview
WWDC:
Describe your company in 5 words.
Webcraft UK Ltd:
”It's all about the client”
WWDC:
Where do you see your company in 10 years time?
Webcraft UK Ltd:
”Hopefully right here in this beautiful part of Scotland”
WWDC:
How was your company name chosen?
Webcraft UK Ltd:
”The company was originally set up primarily to create websites for craft businesses, hence Webcraft. Turns out it was a pretty good all-round name though!”
What We Do?
- Branding
- Hosting
- Content and Copy
- Search Engine Optimisation (SEO)
- Development
- Video Production
- Online Marketing
Technologies Used:
CSS, (X)HTML, mySQL, PHP, JavaScript, Flash
CMS Used:
Open Source
We have used CMS Made Simple but we are now moving to Joomla for content managed sites. For smaller projects we use a simple in-page editor.
Company Overview
Languages Spoken:
English, French
No. of Employees: 1-5
Established: 1996
Joined WWDC: 26 January 2010
We Recommend
Accountant:
Jean Ainsley & Co.
Hosting company:
Webfusion
Articles
- Don't DIY Your Website
- Checking Out A Web Design Company
- Good Web Design - What Works
- What Google Wants - Search Engine Optimisation
- What Is Web Hosting
- Copywriting For The Web
- Keeping It Fresh - Do You Need A CMS?
- Ecommerce solutions - Commercial, Bespoke or Open Source
- Screen Resolution and Site Design
- One thing your new hosting company doesn't want to hear
Sail Swallow
- Branding
- Content and Copy
- Hosting
- Search Engine Optimisation (SEO)
Site for a yacht charter business on the West Coast of Scotland. This is a very comnpetitve market, so the site needs to be visually striking, informative and easily found in Google.
Languages: English
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Sports & Leisure
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP
Completion date: September 2010 (on-going)
Auto Rae Chem
- Branding
- Content and Copy
- Search Engine Optimisation (SEO)
- Development
The client is an established wholesale and retail suppler of specialist vehicle cleaning products and janitorial supplies. They needed an e-commerce site.
Languages: English
Project type: E-commerce
Organisation category: Entrepreneur
Industry: Automotive
Content managed (CMS): Yes
CMS Description: osCommerce
Online Payment System: Paypal Website Payments Standard fully integrated into the site
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP
Completion date: May 2010
Schiehallion
- Branding
- Content and Copy
- Hosting
- Search Engine Optimisation (SEO)
Holiday cottage website. The site was designed to showcase the scenic beauty of the area and publicise not only the holiday cottage but also the owners' wildlife tourism business. There is an owner-updateable availability calendar.
Languages: English
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Tourism & Travel
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP
Completion date: April 2010
Auchnafree Estate
- Hosting
- Search Engine Optimisation (SEO)
- Development
This is a Perthshire shooting estate. They had an old, tired looking website but they wanted something more dynamic and striking. We created a site with the features of a Flash site but the performance and clarity of a pure HTML and CSS site.
Languages: English
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Tourism & Travel
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript
Completion date: April 2010
Rowantree Hotel
- Branding
- Hosting
- Search Engine Optimisation (SEO)
- Development
Hotel in Oban. Modern site with availability calendar and link to online booking system.
Languages: English
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Tourism & Travel
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP
Completion date: March 2010
Slate Islands Heritage Trust
- Hosting
- Development
Charity existing to promote conservation of the built, natural and cultural heritage of the Slate Islands.
Languages: English
Project type: Content Managed
Organisation category: Non-profit Organisation
Industry: Tourism & Travel
Content managed (CMS): Yes
CMS Description: PHP Gallery system to allow the client to maintain a photo archive
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, PHP
Completion date: March 2010
Balvicar Farm Free Range Eggs
- Branding
- Hosting
- Online Marketing
- Development
Farm producing free range eggs. The target was to be listed on p1 of Google for 'free range eggs Scotland'. This was achieved within three weeks of the site going live.
Languages: N/A
Project type: Basic (Static)
Organisation category: SME
Industry: Food & Drink
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript
Completion date: February 2010
Balvicar Stores
- Content and Copy
- Hosting
- Video Production
Local shop in a popular tourist destination. They get a lot of business from people who browse their services before coming on holiday. People renting self-catering properties on the island are reassured that they can get everything they need on the spot.
Languages: English
Project type: Basic (Static)
Organisation category: SME
Industry: Retail
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, PHP
Completion date: February 2010
Westbound Charters
- Branding
- Hosting
Bareboat yacht charter from Barra in the Outer Hebrides. The only charterer with a base in the Western Isles.
Languages: N/A
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Sports & Leisure
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, mySQL, PHP
Completion date: January 2010
The Tin Church
- Content and Copy
- Hosting
Self catering Bed and Breakfast in an apartment in a converted tin church - as features in Ch5's 'New Life In The Country' programme.
Languages: English
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Tourism & Travel
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP
Completion date: January 2010
Sledgehammer Simple
- Branding
- Content and Copy
- Hosting
- Development
A service providing practical management tools for business in the form of a single page diagram providing the knowledge and understanding necessary to deal the issue.
Languages: English
Project type: E-commerce
Organisation category: Startup
Industry: Media & Communication
Content managed (CMS): Yes
CMS Description: osCommerce
Online Payment System: PayPal
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP
Completion date: December 2009
North West Marine
- Branding
- Hosting
- Search Engine Optimisation (SEO)
NWM are a specialist diving contractor based in Oban with operations covering the Scottish region including the highlands and islands and other parts of the UK. They provide professional marine support services to leading fish farming organisations, ferry operators, utility companies and local authorities, yacht havens, marinas, civil engineering contractors and private individuals.
Languages: English
Project type: Basic (Static)
Organisation category: Private Company
Industry: Manufacturers & Engineers
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, Flash, (X)HTML, PHP
Completion date: August 2009
Mountainview Motorhomes
- Hosting
- Search Engine Optimisation (SEO)
Mountain View Motorhomes hire 6 berth luxury motor homes from their base near Glasgow Airport.
Languages: English
Project type: Basic (Static)
Organisation category: Startup
Industry: Tourism & Travel
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, PHP
Completion date: August 2009
Elaine Woo Macgregor
- Branding
- Hosting
Contemporary Glaswegian artist. Elaine required a simple design that displayed her work with no distractions.
Languages: English
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Media & Communication
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, PHP
Completion date: July 2009
Black Pearl Charters
- Branding
- Hosting
- Search Engine Optimisation (SEO)
Day sailing on a classic yacht on the Clyde
Languages: English
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Sports & Leisure
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, PHP
Completion date: May 2009
Travels Afar
- Hosting
- Development
Wholesale jewellery company specialising in silver designer jewellery set with semi-precious stones.
Languages: English
Project type: Content Managed
Organisation category: Private Company
Industry: Health & Beauty
Content managed (CMS): Yes
CMS Description: osCommerce - customer database, content management, stock control, order management
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP
Completion date: April 2009
Kilbrandon Cottages
- Content and Copy
- Hosting
- Search Engine Optimisation (SEO)
Holiday cottage website. The site provides pelnty of information on the area for pottential visitors, who can check availability online before booking.
Languages: English
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Tourism & Travel
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP
Completion date: April 2009
North Civil Engineering
- Hosting
- Search Engine Optimisation (SEO)
Civil engineering company in Inverness, the Capital of the Highlands.
Languages: English
Project type: Basic (Static)
Organisation category: Private Company
Industry: Building & Construction
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, PHP
Completion date: March 2009
PAWS Dog Walking Service
- Hosting
- Video Production
Professional dog walking service in Aberdeen City and South Aberdeenshire.
Languages: N/A
Project type: Content Managed
Organisation category: Entrepreneur
Industry: Consumer Services
Content managed (CMS): Yes
CMS Description: Gallery1 - Photo Gallery owner can maintain and add to herself
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, Flash, (X)HTML, JavaScript, PHP
Completion date: March 2009
In Between Design
- Hosting
- Search Engine Optimisation (SEO)
Edinburgh furniture designer Malcolm Mack has a Masters degree in furniture design. Recent projects range from manufacturing bespoke kitchens to building green oak timber framed houses. The business operates from the Alba design studio in Edinburgh and the workshop has the capacity take on all aspects of timber manufacturing. Products include indoor fitted and free standing furniture, garden furniture and interior architecture such as staircases, kitchens, doors and windows
Languages: English
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Manufacturers & Engineers
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: (X)HTML, JavaScript, PHP
Completion date: March 2009
The Haven
- Content and Copy
- Hosting
- Search Engine Optimisation (SEO)
Luxury Scandinavian style self catering cottage on the Isle of Seil near Oban
Languages: English
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Tourism & Travel
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP
Completion date: February 2009
Ellis Design
- Branding
- Search Engine Optimisation (SEO)
Ellis Design Associates are a small independent practice of consulting civil and structural engineers. Their main areas of expertise are in the design and construction phases of building and civil engineering projects.
Languages: English
Project type: Basic (Static)
Organisation category: Private Company
Industry: Manufacturers & Engineers
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript
Completion date: January 2009
West Highland Yachting Week
- Content and Copy
- Hosting
- Search Engine Optimisation (SEO)
- Development
This is hte second biggest regatta in the Scottish calendar, with hundreds of yachts descending on Oban every August.
Languages: English
Project type: Community website
Organisation category: Non-profit Organisation
Industry: Sports & Leisure
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, Flash, (X)HTML, JavaScript, PHP
Completion date: January 2009
Flower Of Caithness
- Branding
- Content and Copy
- Hosting
- Search Engine Optimisation (SEO)
Traditional schooner offering skippered charter on the West Coast of Scotland
Languages: English
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Tourism & Travel
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, PHP
Completion date: November 2008
Tasty Toasty
- Content and Copy
- Hosting
- Search Engine Optimisation (SEO)
A new fast food concept.
Languages: English
Project type: Basic (Static)
Organisation category: Private Company
Industry: Food & Drink
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, PHP
Completion date: August 2008
Connect NDT
- Hosting
- Development
Oilfield service company specialising in non-destructive testing with offices in the UK and Africa. This is the second incarnation of their website that we have created for them.
Languages: English
Project type: Basic (Static)
Organisation category: SME
Industry: Manufacturers & Engineers
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, PHP
Completion date: May 2008
AliEnergy
- Hosting
- Development
Local agency that promotes better use of energy and local energy resources throughout Argyll, Lomond and the Islands. AliEnergy helps communities to benefit from improved energy education and energy efficiency.
Languages: English
Project type: Basic (Static)
Organisation category: Non-profit Organisation
Industry: Consumer Services
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, PHP
Completion date: March 2008 (on-going)
Go Colonsay
- Content and Copy
- Hosting
- Search Engine Optimisation (SEO)
- Development
Self Catering Cottage on the Hebridean island of Colonsay. The online Availability calendar is a vital and popular feature of our self-catering property websites.
Languages: English
Project type: Basic (Static)
Organisation category: Entrepreneur
Industry: Tourism & Travel
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, PHP
Completion date: February 2008
CJ Proud Photography
- Branding
- Hosting
- Search Engine Optimisation (SEO)
- Development
The extraordinary work of photographer Christopher John Proud is presented here on the web for the first time. It is now possible to purchase limited edition fine art prints of his surreal photographs. Other fine art prints are available in his ‘Abstract’, ‘Monochrome’ and 'Conventional' galleries.
Languages: English
Project type: E-commerce
Organisation category: Entrepreneur
Industry: Media & Communication
Content managed (CMS): Yes
CMS Description: Gallery2
Online Payment System: PayPal
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP
Completion date: February 2008
Chris Briggs Photography
- Hosting
Chris an enthusiastic amateur photographer who has lived and worked in Aberdeenshire for over 30 years. He needed a simple website he coujld update himself to display his work.
Languages: English
Project type: Content Managed
Organisation category: Entrepreneur
Industry: Media & Communication
Content managed (CMS): Yes
CMS Description: Gallery1 - Online photo gallery allows the artist to update and maintain online photo albums
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, (X)HTML, JavaScript, PHP
Completion date: November 2007
Reviews
by Jean Porter D.C.S. at St. Mark's Parish Church of Scotland
www.stmarksstirling.org.uk
Webcraft UK were extremely helpful in setting up our new website. They were extremely professional in their dealings with us, keeping in touch on the progress of the site development and working with us to design a website that was both user friendly and suitable for the needs of our congregation. The website can be updated easily and instructions provided by Webcraft were easy to follow and free of jargon. We had anticipated only a few pages which. might be updated but in fact we have several pages available for updating and extra pages can be added which allows us greater freedom in the use of the website.We were delighted with the results. Our queries were dealt with courteously and promptly.
We needed a website for our self-catering cottage in Argyll, and decided to approach Nick Bowles of Webcraft to design and set it up for us. Nick visited us in person to get the details of what we wanted and, where we were unclear about the best options, he gave us lots of very useful guidance and info. He kept regularly in touch with us while designing the website, to make sure we were happy with it, and made a point of communicating clearly and without jargon. The result is a well-designed, attractive website, which our customers find easy to use, and several people have commented to us about how good the website looks. It appears very quickly on the screen when Googled, and we have had a lot of custom as a result. The overall cost was very reasonable as well. Since the website was set up, Nick has always been willing to respond quickly to any problems that have cropped up or any changes we might want to make. We are very pleased with the service we have received from Webcraft and would have no hesitation in recommending them to anyone.
I found Webcraft on a link from a site they had done and which I thought looked pretty good. We were just in the process of setting up a self catering cottage on Colonsay and wanted a site that reflected the true feel of the house. I found dealing with Webcraft to be very straight forward. Nick listened to what was wanted and produced it quickly and efficiently and we ended up with a site that looks good and more importantly does the job. The house appears to have higher occupancy rates than most other properties on the island and this is, no doubt, at least in part due to the website. I am currently speaking to Webcraft about further projects. Webcraft have also been extremely responsive when I have needed to make changes to the site.
by Paul McNeill at Westbound Charters t/a Westbound Adventures
www.westboundcharters.co.uk
This is the second website that Webcraft UK Ltd has designed for me. My first website has been so successful that I did not even consider approaching anyone else for a quotation for my new site. www.westboundadventures.co.uk is usually on page one of Google so I am hoping that my new site www.westboundcharters.co.uk will eventually be recognised by major search engines. I know this will take time but I am confident that Webcraft can do it. Features which are important for my business are ease of navigation throughout the site, stunning images, availability calendar maneged by myself, and downloadable booking form for clients.
Webcraft initially spent time actively listening to what we were trying to achieve both in look and content for our new website. Their expertise, creativity, guidance and advice were greatly appreciated and their ability to translate our
We are delighted with our new website, after only 7 months of going "live" our bookings are 50% up on last year, with forward bookings for 2010 better than ever before, at this stage in the year. Nick at webcraft understood what we wanted to create in terms of the functionality and to convey the ethos behind our business. The website is clean attractive and easy to use, from a customer point of view, what more do you want? All subsequent requests for changes or updates have been made quickly and efficiently. We would definately recommend.
The website designed by Webcraft is very good. I found the company very professional and efficient. They were creative in their approach and really took the time to designing the site to suit my needs. As a Visual Artist, this is critical.
The layout is contemporary, stylish and easy to use. I also found it working very fast, no problems with displaying images/ photos.
Very quick and reasonably priced service.
Communications are excellent too
I certainly know people who have paid more and got something no where near as good.
From the early design stage right through to design completion - satisfied. Ongoing changes have proved to be no problem either.
Nick has some excellent ideas to help improve our ideas and they were good ones.
Recommended. My next website, and he has done three for me, will be completed by WEBCRAFT. No doubt.
John Moore
Nick and Kathy always provide resposive and reliable service whenever we need it. No query is too small, however daft if may be! We are never made to feel like the technical idiots which we are. We are in very safe hands with their knowledgeable and professional support. We would happily recommend Webcraft UK Ltd to others.
Excellent company that I cannot recommend highly enough. Friendly communications, good ideas, proffessional in every way and very reasonably priced. Webcraft originally designed our site and have looked after it since with regular updates, now over 12 years.
Why go anywhere else? I have used other companies for other jobs (where outside my control) and none have ever matched the quality or service received from Webcraft.
Dealing and working with Webcraft UK Ltd could not be improved in any way. From my experience, they did exactly what I asked of them, and delivered exactly what I had visualised on time.
Response times for any queries was more than impressive, and communication was hassle-free and in a language that even I can understand.
By nature of me working at such a long geographical distances with someone, meant that a meeting face to face was not possible at any stage. I was somewhat daunted by this in the beginning, but I need not have worried at all.
The Webcraft UK Ltd price was highly competitive, the entire experience smooth, and I was kept informed at all times.
The best recommendation of all, is that I am about to employ Webcraft UK Ltd again to build another site for me. I've not even bothered to look at anyone else!!
The relationship that Ihave with webcraft has been long and personal the web was set up as a one to one with both myself and designer involved in the build my ideas and request were listened to and in the begining inserted,being part of the process makes one feel that you have added to the web site
Being a photographer the layout and design are quite critical
The information given to the client was put into every day language so that none computor people can understand
This all lead to a finnish that I the customer was happy with
In the end any and all problems are dealt with a quick phone call or Email and they same personal one to one as happened when first setting up the web site
I have remained with Webcraft for the last 18 years for very good reasons. To name just a few that come to mind:
1: the absolute commitment to customer service
2: the excellent ideas / suggestions regarding design
3: (rare this) the level of integrity that informs all business behaviour - including disagreeing when it is felt appropriate (and in such a gentle way...)
4: deep knowledge of the web and its various pitfalls and a passion to prevent clients falling into the traps that may not be so obvious initially
5: a willingness to share that knowledge in a humourous and informative way - very much appreciated
6: and finally, the sheer professionalism of the resulting web page
- its simplicity (anyone can do complex, it takes skill to do simple - seriously, I know this from my own work)
- its artistic merit
- its hidden 'secret bits' (technical term obviously) which enable the site to be easy on the eye and user friendly
As you can tell, I would, and do, recommend Webcraft to others. In fact, on my 'landing page' I allude to the quality of the web page and Nick's work. 'Nuf sed...
Kathy
General Manager
Keeps the company running!
Nick
Creative and Technical Director
15 years is a long time in this business . . .
WWDC:
What's your name and position in the company?
Webcraft UK Ltd:
”Nick Bowles - CEO”
WWDC:
Describe your company in 5 words.
Webcraft UK Ltd:
”It's all about the client”
WWDC:
What's your business philosophy?
Webcraft UK Ltd:
”We make websites that make our clients money.”
WWDC:
Describe your office environment.
Webcraft UK Ltd:
”Peaceful and inspiring . . . a view out of the window to sea, sky and hills”
WWDC:
Describe how your team interact and work together.
Webcraft UK Ltd:
”We work and play together. The team that plays together stays together.”
WWDC:
What makes you different from other web design companies?
Webcraft UK Ltd:
”We listen harder”
WWDC:
How do you get the majority of your business?
Webcraft UK Ltd:
”Word of mouth”
WWDC:
Describe how you manage projects from the initial client contact to completion and handover.
Webcraft UK Ltd:
”~ We discuss the project with the client until we are sure we understand the business, the target market, the competition and the client's aspirations for the website
~ We then prepare a fixed price no obligation quotation
~ Work starts on receipt of a 25% deposit
~ The site is available on a 'live' server at all times for the client to view progress
~ The site is SEO'd as work progresses, it is not 'bolted on' afterwards
~ When the client is happy the site goes live and we invoice for the remaining 75%. At this point all content and structure becomes the property of the client
~ Any documentation associated with the site is prepared and handed over, we advise on basic marketing and submit the site to DMOZ
”
WWDC:
What do you think is the most crucial element of creating a good client relationship?
Webcraft UK Ltd:
”Trust”
WWDC:
How do you manage demanding clients?
Webcraft UK Ltd:
”Tactfully. It is important to understand that the client does not have the technical knowledge to know what is easy and what is difficult, what is sensible and what is not. ”
WWDC:
If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
Webcraft UK Ltd:
”~ Look at their portfolio
~ Look at their testimonials
~ Talk to them
~ If you are still not sure, then contact one or two of their clients
”
WWDC:
Where do you see your company in 10 years time?
Webcraft UK Ltd:
”Hopefully right here in this beautiful part of Scotland”
WWDC:
Where do you see the web design industry in the future?
Webcraft UK Ltd:
”I see a big increase in the usability and integrity of Content Management Systems, which is going to help more businesses take control of their own websites.
”
WWDC:
What computers do you have use in your offices, PCs or Macs?
Webcraft UK Ltd:
”PC”
WWDC:
How was your company name chosen?
Webcraft UK Ltd:
”The company was originally set up primarily to create websites for craft businesses, hence Webcraft. Turns out it was a pretty good all-round name though!”
WWDC:
If you were to give your clients one tip on how to get the most from their website what would it be?
Webcraft UK Ltd:
”Talk more to your web design company - and listen to what they say!”
Webcraft UK Ltd, Pole Position Internet Services Ltd, Clearbox Designs