Dajve Green

WWDC: What's your name and position in the company?
The Distance: ”Ryan Atkins, Online Director”

WWDC: Describe your company in 5 words.
The Distance: ”Ecommerce agency specialising in Magento”

WWDC: What's your business philosophy?
The Distance: ”Maintaining long term relationships with our clients is our highest priority, it’s what defines us, hence ‘The Distance’.”

WWDC: Describe your office environment.
The Distance: ”We’re based in the Ron Cooke Hub, a beautiful and inspiring development covering 7,000 sq feet of land. The site is located on the outskirts of York and is easily accessible by either car or bus.”

WWDC: Describe how your team interact and work together.
The Distance: ”We are a very close nit team with very well balanced skill set.”

WWDC: What makes you different from other web design companies?
The Distance: ”We are very much focused on selling a relationship and knowledge transfer as a pose to just web design services.”

WWDC: How do you get the majority of your business?
The Distance: ”Referrals from previous clients.”

WWDC: Describe how you manage projects from the initial client contact to completion and handover.
The Distance: ”We use an online project management system to keep all project relevant content in one place with a clear deadline and requirements on both parties. ”

WWDC: What do you think is the most crucial element of creating a good client relationship?
The Distance: ”Generating results for the client.”

WWDC: How do you manage demanding clients?
The Distance: ”We have very close personal relationships with our clients and as such our clients gain a very good understanding of how we work, which facilitates a healthy relationship. ”

WWDC: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
The Distance: ”Clearly outline what they are trying to achieve and look for an agency that has achieved similar results with other clients.”

WWDC: Where do you see your company in 10 years time?
The Distance: ”We are looking to be key players in Magento within in the UK with international offices.”

WWDC: Where do you see the web design industry in the future?
The Distance: ”More business done digitally.”

WWDC: What computers do you have use in your offices, PCs or Macs?
The Distance: ”Both PC and Mac”

WWDC: How was your company name chosen?
The Distance: ”We chose our name around the ethos of maintaing long lasting relationships with our clients.”

WWDC: If you were to give your clients one tip on how to get the most from their website what would it be?
The Distance: ”Sell online.”