The Bureau

17 May 2013

http://www.prestigehomeunderwriting.co.uk

Reviewed by Mark Briggs
— Prestige Underwriting Limited

I contacted The Bureau as I had worked with Alastair Murray, the owner, in the past. He always seemed to know what he was talking about when it came to Website design and marketing for insurance brokers, so we asked him for a proposal and sample design. These were duly sent to us and we met to discuss and progress things.

The Bureau is responsible for a lot of broker Websites all around the country so we felt confident that they would do a good job. Alastair's own understanding of the insurance business helped and he quickly understood what we were trying to achieve. This made a project we had been worried about a lot easier; basically The Bureau took it off our hands and got on with it. Using some basic company and product information from us they created our new Website, publishing it first to a demonstration address for us to review. After a few minor text refinements the site was published on time and at the agreed cost.

We were very happy with the final design, look and feel of the Website and indeed the whole Website design process because The Bureau made it easy for us. They knew what needed to be said and where on the site, where to track-down suitable licensed images, what the search engines wanted and then provided some very useful free extras...

5 November 2012

http://www.ibfp.co.uk

Reviewed by Gareth Heath
— Ian Brown Financial Planning Ltd

‘We recently employed Alastair from The Bureau to build a website for us as to date we had a very limited web presence and had decided now was the right time to develop an interactive web site for the benefit of both us as the provider and our clients.

After two meetings, convenient to us, we agreed to proceed with what Alastair had designed.


His initial design was very close to what we required (which I am sure was mainly due to the thorough initial fact finding meeting) and Alastair was both flexible and happy to incorporate any amendments to the design which we thought would be of benefit. Equally Alastair, with the benefit of his experience, was happy to tactfully highlight the downside of any incorporations we considered as a great idea, for which Alastair had the opposite opinion.

We are Independent Financial Advisers and Alastair’s knowledge of our industry and sector was of significant benefit in ensuring that our site was developed both accurately and in a timely manner.

The final product was exactly as we had envisaged and the support of The Bureau in making the slight tweaks since our site has launched has been as equally impressive as the original design/build.

We would happily recommend Alastair and The Bureau for those embarking on a similar task to our own’

1 July 2011

http://www.rgford.co.uk

Reviewed by Stacy Blute
— R G Ford Insurance Brokers Limited

Our website was designed by 'The Bureau' in 2008. It was a very seamless process, Alastair took on board our design requests and incorporated them into the finished product. Alastair has been extremely helpful and is always on hand to update and amend our site either by phone or email. We are currently in the process of revamping the site with the help of Alastair to include on-line payment options, blogging and customer surveys. We have had a face to face meeting to discuss our requirements. Alastair is very knowledgeable and explains everything clearly so we understand what we are changing and the costs involved.

25 February 2011

http://www.thecleargroup.com

Reviewed by Gary O'Donnell
— Clear Insurance Management

This is the second Website The Bureau have designed for us. The first was back in 2007/2008 and the latest was completed in late 2010. We chose The Bureau originally because they specialise in publishing Websites for insurance brokers like us and so understand our markets, and the strict regulatory requirements.

We were pleased the first time and so we have used them again to design a bigger and more interactive site which I think has been achieved. Our staff like the new site and our clients have all been very positive, saying that it offers more functionality and, although bigger, is easier to navigate.

The Bureau is an experienced Website designer so you get good feedback on your Website development plans as well as fast and friendly service. They always seem to be available to answer questions and have any corrections or minor changes done usually within hours.

We have added a Blog now and have plans for additional features which we will ask The Bureau to add for us in the coming months.

9 September 2010

http://www.loricainsurance.com

Reviewed by Anne Peters
— Lorica Insurance Brokers

I have known Alastair Murray of The Bureau for around 15 years and always been mightily impressed by his knowledge in the area of insurance website build. Alastair has built and maintained websites for me for two businesses and I find his professionalism and advice first rate. The Bureau constantly advise and recommend on aspects of our site and its

30 June 2010

http://www.xspl.co.uk

Reviewed by Paul Griffith
— XSPL

The Bureau designed our quote and buy Website over 4 years ago since when it has grown and become a large complex transactional site on which our clients quote and buy specialist commercial liability insurance. Our site is not an "online shop" for simple trinkets with fixed prices to add to an online shopping basket, but a comprehensive insurance trading platform for insurance brokers to trade in specialist insurance.

The site does quotations, writes business, issues insurance policy documents, claims, monthly business reports, mid termn adjustments, insurance renewals and plenty more, requiring a high degree of skill and care to design and maintain. Although not cheap we feel we receive good value from The Bureau, who have always given us prompt and attentive service.

I would be happy to recommend them.

7 June 2010

http://www.ihnsure.co.uk

Reviewed by Alison Haultain
— Ingram Hawkins and Nock Insurance Brokers

4 years ago we were drowning in confusion. We were looking for someone to take over and
re-vamp our website, having had an extremely frustrating and negative experience with our original designers.
The Bureau was one of the few companies we found who specialise in designing sites for insurance and financial organisations. Alastair's extensive knowledge of both web design and of our industry is the key to guiding us gently in the right direction and creating sense and clarity in all aspects of our website. We now have a site which fits perfectly with our corporate identity and of which we are extremely proud. It allows us just the right amount of self-administration and we are secure in the knowledge that Alastair is only ever a phone call away for instant help and advice. They are a breath of fresh air in a jargon-filled world.

4 June 2010

http://www.insurancepeople.uk.com

Reviewed by Adrian Susman
— Insurance People

When we launched our new monthly magazine for the insurance industry we wanted a website to support it. We approached Alastair Murray and The Bureau because of their excellent reputation within the industry. We were not disappointed. The Bureau provided us with a clear, concise website that allows us to get our message across and were there with friendly help and support every step of the way.

25 May 2010

http://www.heraindemnity.co.uk

Reviewed by lauren boyley
— Hera Indemnity

We are a small but niche Insurance broker based in the city and have been using The Bureau since the establishment of our Company in 2004 during which time they have provided us with excellent support in the design of our website, website engineering, search engine optimisation and site submission. Their work has been a major factor in both our website and businesses success. I would confidently recommend The Bureau to anyone wanting prompt, efficient service and support from a Company that are true experts in their field.