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WWDC: What's your name and position in the company?
SMR Digital: ”Simon, Account Director”

WWDC: Describe your company in 5 words.
SMR Digital: ”Energetic, exciting, ”

WWDC: What's your business philosophy?
SMR Digital: ”To never accept average or standard. To challenge technology to deliver for our clients. To work relentlessly for our clients. To deliver results.”

WWDC: Describe your office environment.
SMR Digital: ”Open plan. Light, bright and clutter free. Accessible.”

WWDC: Describe how your team interact and work together.
SMR Digital: ”Open structure. Total collaberation between creatives, developers and account handlers. We constantly challenge how we approach digital.”

WWDC: What makes you different from other web design companies?
SMR Digital: ”The personalities within the business. A meeting of highly experienced people with very different backgrounds have come together to deliver something very unique for our clients.”

WWDC: How do you get the majority of your business?
SMR Digital: ”Word of mouth, internet enquiries, previous clients”

WWDC: Describe how you manage projects from the initial client contact to completion and handover.
SMR Digital: ”Client Technology Evaluation Planning Process ”

WWDC: What do you think is the most crucial element of creating a good client relationship?
SMR Digital: ”Trust”

WWDC: How do you manage demanding clients?
SMR Digital: ”Build trust and understanding together”

WWDC: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
SMR Digital: ”Meet the team, get to know the personalities and experience the agency culture”

WWDC: Where do you see your company in 10 years time?
SMR Digital: ”Delivering ongoing digital communication strategies for a small group of ambitious clients”

WWDC: Where do you see the web design industry in the future?
SMR Digital: ”The web design industry will clearly divide into subsectors of specialists, full service agencies and web template shops. We aim to be at the premium end of full service.”

WWDC: What computers do you have use in your offices, PCs or Macs?
SMR Digital: ”Both PC and Mac”

WWDC: How was your company name chosen?
SMR Digital: ”Key partners within the business.”

WWDC: If you were to give your clients one tip on how to get the most from their website what would it be?
SMR Digital: ”Present a simple statement outlining what it is that you do on your homepage”