Sansmind comments:
We are in this business from the past 3 years and have worked on more than 80+ Websites. Our maximum clients are from USA, UK, Canada and few from Singapore.

This Company who called himself as Sam is "Saraj Chaudhary". We have done more than 5-10 websites and few Logos for this company.

This Guy (Saraj Chaudhary) asked us to create some models and background in 3D. As we know this company well coz we have worked for them in the past, we started the work without any deposit/advance from this company.

But only after 50% of the work was done, we got an advance from them.

They approved the 3D Character and Background which we have created and went ahead to complete the project but after 75% of the work was completed, they had asked us to re-create the Model Again and start the work from the beginning and also refused to pay extra for that.

As per our terms and conditions which was mutually agreed between both of us, It clearly says that "Once the design/character is approved by the client and any changes asked by the client at the later stage, it will be charged Extra".

Just to make our client happy, we re-created the models again and they approved it, but now this time they say that their client wants to have a model/character like "Angelina Jolie" and again asked us to re-create the model.

One can image how time-consuming is to create a 3D Model....