SAMTEQ
SAMTEQ is a rapidly growing web and intelligent solutions company based in Dunoon, Argyll, Scotland offering user-friendly and intuitive web-based solutions to customers throughout the UK and Europe.
SAMTEQ continue to innovate intelligent user friendly systems for all sectors and projects. Everything we do is about being easy to use, we see how Apple have succeeded and we have the skill to make websites, applications and interactive systems that can be operated by people regardless of their computer literacy.
Clients and Projects
Industry Sectors:
Sports & Leisure, Educational, Not for profit / Charity, Retail, Tourism & Travel, Food & Drink, Media & Communication, Professional Services, Other, Building & Construction, Automotive, Public Sector
Tends to work with:
Private Companies, Non-profit Organisations, Entrepreneur, SMEs, Public Sector
General location of clients: UK, Glasgow, Scotland, Argyll, Dunoon, England
Latest Project
Cowal Car Share Scheme
Cowal Car Share Scheme was created by the Kilfinan Community Forest in an effort to help reduce carbon. The scheme covers a remote area in Argyll.
What We Have Achieved
Latest Review
19 September 2011
tim sharp at timothy j sharp at myriad jewellers
Great communication, very quick to come up with a sample page!
Took all the stress out of the design process, came up with great ideas I hadn't thought of.
Customers feedback is its very easy to navigate...
read more
Interview
WWDC:
Describe your company in 5 words.
SAMTEQ:
”Young, Progressive and Professional”
WWDC:
Where do you see your company in 10 years time?
SAMTEQ:
”Much bigger in multiple small units”
What We Do?
Technologies Used:
(X)HTML, JavaScript, mySQL, PHP, CSS, Java, , , , , , , , Flash
CMS Used:
Own Brand
We use our proprietary 'click to edit' CMS systems which is designed to be used by non technical personnel, while allowing changes to be made to the content and pictures it will not interfere with the design and look of the site.
Company Overview
Languages Spoken:
English
No. of Employees: 1-5
Established: 2008
Joined WWDC: 25 January 2010
We Recommend
Articles
Cowal Car Share Scheme
- Branding
- Hosting
- Development
Cowal Car Share Scheme was created by the Kilfinan Community Forest in an effort to help reduce carbon. The scheme covers a remote area in Argyll.
Languages: N/A
Project type: Content Managed
Organisation category: Non-profit Organisation
Industry: Not for profit / Charity
Content managed (CMS): Yes
CMS Description: SAMTEQ Content Management System
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, mySQL, PHP
Completion date: October 2011
Solar Save
- Branding
- Hosting
Solar-Save UK are specialists in the solar energy industry who design, supply, install and commission Solar PV Systems. Increasing awareness of environmental issues, coupled with spiraling energy prices have led a growing number of people and government to turn to green renewable energy systems.
Languages: N/A
Project type: Content Managed
Organisation category: Private Company
Industry: Building & Construction
Content managed (CMS): Yes
CMS Description: SAMTEQ CMS
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, mySQL, PHP
Completion date: September 2011
CSS Mediation
- Branding
- Hosting
Mediation or Dispute Resolution Consultant
Languages: English
Project type: Content Managed
Organisation category: Private Company
Industry: Professional Services
Content managed (CMS): Yes
CMS Description: SAMTEQ in house CMS
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, mySQL, PHP
Completion date: September 2011
Langstone Harbour
- Hosting
- Development
Langstone Harbour are a Harbour Authority based in the south of England. Langstone Harbour required a substantial website allowing them to publish a vast amount of information required by their customers. The site serves Jetskiers to Commercial Shipping.
Languages: N/A
Project type: Content Managed
Organisation category: Public Sector
Industry: Public Sector
Content managed (CMS): Yes
CMS Description: SAMTEQ Content Management System
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: Flash, mySQL, PHP
Completion date: August 2011
My Big Fat Greek Kitchen
- Hosting
Best Greek Restaurant in Edinburgh.
Languages: N/A
Project type: Content Managed
Organisation category: Private Company
Industry: Food & Drink
Content managed (CMS): Yes
CMS Description: SAMTEQ CMS
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, mySQL, PHP
Completion date: July 2011
Peaty Malts
- Branding
- Hosting
- Search Engine Optimisation (SEO)
- Development
Peaty Malts required a website which is easy to use for the customers as well as the administrators. SAMTEQ developed a whisky finder system where users can search for whiskies based on the peat and smoke flavours. A unique easy to use site with CMS and E-Commerce functionality
Languages: N/A
Project type: E-commerce
Organisation category: Private Company
Industry: Food & Drink
Content managed (CMS): Yes
CMS Description: SAMTEQ in-house CMS
Online Payment System: PayPal
Number of people who worked on this project: 2
Technologies used: CSS, Java, mySQL, PHP
Completion date: July 2011
Cowal Golf club
Golf Club located in Dunoon, Argyll.
Languages: N/A
Project type: Content Managed
Organisation category: Non-profit Organisation
Industry: Sports & Leisure
Content managed (CMS): Yes
CMS Description: SAMTEQ CMS
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, mySQL, PHP
Completion date: June 2011
What Are We Doing Today
- Branding
- Hosting
- Search Engine Optimisation (SEO)
- Development
What are we doing today is a site that can tell you what's on and how far from home as well as a host of search options. A simple looking and functioning site for users and administrators but with a very complex technical design supporting the many functions. What's on for Kids site "What are we doing today" is set to become a popular site for parents, SAMTEQ have designed the site and hosting architecture to cope with the potential growth.
Languages: N/A
Project type: Community website
Organisation category: Private Company
Industry: Media & Communication
Content managed (CMS): Yes
CMS Description: SAMTEQ In House Content Management System.
Event Management, Advertising Management, User Management, email notification management and content Management.
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: JavaScript, mySQL, PHP
Completion date: June 2011
Community Woodlands Association
- Hosting
- Development
The Community Woodlands Association was established in 2003 as the direct representative body of Scotland’s community woodland groups. CWA required an easy to use portal for members and the Association website. A large website with many features including interactive member map and join online system.
Languages: N/A
Project type: Content Managed
Organisation category: Non-profit Organisation
Industry: Not for profit / Charity
Content managed (CMS): Yes
CMS Description: SAMTEQ in house Content Management System
Content Management
Member management
Order Management
Online Payment System: PayPal payment gateway integration
Number of people who worked on this project: 2
Technologies used: JavaScript, mySQL, PHP, SAMTEQ CMS
Completion date: June 2011
Kalkan Haven Villa
- Search Engine Optimisation (SEO)
- Development
The Villa in Kalkan, Turkey required a image strong website to show off the stunning Villa and the Kalkan area. The Site is very easy for the owner to update with the SAMTEQ Content Management System.
Languages: N/A
Project type: Content Managed
Organisation category: Entrepreneur
Industry: Tourism & Travel
Content managed (CMS): Yes
CMS Description: SAMTEQ In-House Content Management System. Content and Booking availability management.
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, JavaScript, mySQL, PHP
Completion date: May 2011
Argyll Self Catering Holidays
- Hosting
- Search Engine Optimisation (SEO)
- Development
Argyll Self Catering Holidays are a holiday property management company, looking after holiday homes and marketing self catering Holidays. SAMTEQ designed and created a website where they can easily add properties to their portfolio.
Languages: N/A
Project type: Content Managed
Organisation category: Private Company
Industry: Tourism & Travel
Content managed (CMS): Yes
CMS Description: Samteq CMS system for content management and adding properties.
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, JavaScript, mySQL, PHP
Completion date: April 2011
Kames Hotel
- Hosting
- Search Engine Optimisation (SEO)
- Development
Kames Hotel Tighnabruaich, Kames, required a very easy to update website and the ability to book online. The design was left pretty much unchanged apart from the addition of some clearer navigation, although the structure of the site was completely changed. An online booking system was added, including a synchronised booking system at the Hotel.
Languages: N/A
Project type: Content Managed
Organisation category: Private Company
Industry: Tourism & Travel
Content managed (CMS): Yes
CMS Description: Samteq In-House CMS system controlling content, news and events system and Menu system.
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, JavaScript, mySQL, PHP
Completion date: April 2011
Tighnariddon Cottages
- Branding
- Hosting
- Development
Self Catering Cottages in Argyll nr Dunoon
Languages: English
Project type: Content Managed
Organisation category: Entrepreneur
Industry: Tourism & Travel
Content managed (CMS): Yes
CMS Description: SAMTEQ CMS
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, mySQL, PHP
Completion date: March 2011
Aho Fairtrade
- Branding
- Hosting
- Search Engine Optimisation (SEO)
- Development
Aho Fairtrade are a small retail business located in Dunoon Argyll, specialising in fair trade clothing. Aho fairtrade recently suffered shop damage which made the website all the more important. The website uses the SAMTEQ CMS system, making it very easy for the business owner to add and edit stock and content as well as manage orders.
Languages: N/A
Project type: E-commerce
Organisation category: Private Company
Industry: Retail
Content managed (CMS): Yes
CMS Description: SAMTEQ Limited in-house content management system. Stock management, Content Management and order management.
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, JavaScript, mySQL, PHP
Completion date: March 2011
Timothy Sharp Jeweller
- Branding
- Hosting
- Search Engine Optimisation (SEO)
- Development
Tim Sharp is an outstanding jeweller based in Dunoon Argyll, Tim required a web presence to show his fantastic collection of work, from his own TJS Collection to more main stream wedding and engagement rings. The site has a system where Tim can upload pictures of work while being created, to a private customer area. Also, users can add jewellery to a favourites which will allow them to view favourite jewellery at a later stage.
Languages: N/A
Project type: Content Managed
Organisation category: Private Company
Industry: Retail
Content managed (CMS): Yes
CMS Description: Samteq in-house Content Management.
Stock management system, and content management. Favourite jewellery and wish list system. Private customer viewing system for jewellery approval.
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: JavaScript, mySQL, PHP
Completion date: March 2011
Born Outdoors
- Branding
- Search Engine Optimisation (SEO)
- Development
Born Outdoors is an e-commerce site selling high quality Scandinavian childrens outdoor clothing.
Languages: N/A
Project type: E-commerce
Organisation category: Private Company
Industry: Retail
Content managed (CMS): Yes
CMS Description: SAMTEQ CMS System
Online Payment System: PayPal
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, mySQL, PHP, SAMTEQ CMS
Completion date: December 2010
Argyll and Bute Rape Crisis
- Hosting
- Search Engine Optimisation (SEO)
- Development
Argyll and Bute Rape Crisis are a charity who support rape victims and their families in the Argyll, Scotland area. It is essential that comprehensive accurate and up to date information is made available 24/7 to those requiring it.
Languages: N/A
Project type: Content Managed
Organisation category: Non-profit Organisation
Industry: Not for profit / Charity
Content managed (CMS): Yes
CMS Description: SAMTEQ CMS System
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, mySQL, PHP, SAMTEQ CMS
Completion date: December 2010 (on-going)
Who's It For
E-Commerce site selling gifts for everyone. Site based on Nitrosell system.
Languages: N/A
Project type: E-commerce
Organisation category: Private Company
Industry: Retail
Content managed (CMS): Yes
CMS Description: Nitrosell
Online Payment System: Nitrosell, PayPal Pro
Number of people who worked on this project: 1
Technologies used: CSS
Completion date: November 2010
Swordfish Marine
- Hosting
- Search Engine Optimisation (SEO)
- Development
Marine Outboard and Inboard Sales and servicing. Scotland based Mercury dealer specialising in service of all marine engines.
Languages: N/A
Project type: Content Managed
Organisation category: Private Company
Industry: Automotive
Content managed (CMS): Yes
CMS Description: SAMTEQ CMS system
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, (X)HTML, mySQL, PHP, SAMTEQ CMS
Completion date: November 2010
Stuart Herd Artist
- Branding
- Development
Artist and Gallery based in Tarbert Argyll. Stuart is an established artist and Gallery owner, like so many he had a website but was in need of an update, and as ever he needed a site with an easy to use CMS system. SAMTEQ created this site with some really cool features such as the ability to drag and drop the pictures around the gallery so it was set out he wanted.
Languages: English
Project type: Content Managed
Organisation category: Entrepreneur
Industry: Retail
Content managed (CMS): Yes
CMS Description: SAMTEQ CMS Update System
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: (X)HTML, JavaScript, mySQL, PHP, SAMTEQ CMS
Completion date: November 2010
Prism Detailing
- Branding
- Content and Copy
- Hosting
- Development
Prism Detailing are a car detailing company, they make cars look better than they did when they were new, like valeting but supercharged. Prism needed a more professional looking website to move their business on, also needing a easy to use CMS system to keep the news and the rest of the site updated.
Languages: English
Project type: Content Managed
Organisation category: Private Company
Industry: Automotive
Content managed (CMS): Yes
CMS Description: SAMTEQ CMS Update System
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: (X)HTML, JavaScript, mySQL, PHP, SAMTEQ CMS
Completion date: November 2010
UKHMA
- Hosting
- Development
UK Harbour Masters Association UKHMA is an association for harbour masters. The organisation required an easy to use website and member management system. The membership management includes a bespoke managed Forum, Advert Management, Document management, News, bulk email management and more... The requirement was completely bespoke and was built to fit UKHMA
Languages: English
Project type: Online application
Organisation category: Non-profit Organisation
Industry: Not for profit / Charity
Content managed (CMS): Yes
CMS Description: SAMTEQ CMS
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: (X)HTML, JavaScript, mySQL, PHP, SAMTEQ CMS
Completion date: September 2010 (on-going)
Majestyk Interiors
- Branding
- Hosting
- Search Engine Optimisation (SEO)
- Development
Majestyk Interiors required a very visual site to attract customers to their kitchen showroom and display the kitchens and appliances they sell. Gorenje Appliances as well as all the kitchens and bedrooms are shown in fantastic visual pictures. All these products can be edited and added by Majestyk Interiors without any great technical skills.
Languages: N/A
Project type: Content Managed
Organisation category: Private Company
Industry: Building & Construction
Content managed (CMS): Yes
CMS Description: Samteq in house CMS
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, mySQL, PHP, Samteq CMS
Completion date: August 2010
The Lovely Yurt Company
- Branding
- Hosting
- Search Engine Optimisation (SEO)
This Yurt Holidays company based next to Lake Windermere required a professional website and online booking system. By producing a highly visual design alongside our CMS system and a full online availability & booking system, the website aims to increase bookings and reduce information enquiries.
Languages: English
Project type: Content Managed
Organisation category: Private Company
Industry: Tourism & Travel
Content managed (CMS): Yes
CMS Description: SAMTEQ CMS System
Online Payment System: Full Online Booking System accepting payments through PayPal
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP
Completion date: July 2010
West Coast Plant Hire
- Hosting
- Search Engine Optimisation (SEO)
- Development
This custom built website for West Coast Tool & Plant Hire gave the company the ability to have a full catalogue of all the hire equipment online in an easy to view and searchable format. The built-in category, product & special offers management system as well as our proprietary CMS gave the growing company the ability to add and manage their growing hire product range quickly, easily and most importantly without any technical knowledge.
Languages: English
Project type: Content Managed
Organisation category: SME
Industry: Building & Construction
Content managed (CMS): Yes
CMS Description: SAMTEQ's in house CMS.
Online Payment System: N/A
Number of people who worked on this project: 3
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP
Completion date: July 2010
Kyles 10 Miles
- Branding
- Hosting
- Search Engine Optimisation (SEO)
- Development
Scenic run site, ability to register and pay on line for the 10 mile scenic run around the Argyll Secret Coast.
Languages: English
Project type: E-commerce
Organisation category: Non-profit Organisation
Industry: Sports & Leisure
Content managed (CMS): Yes
CMS Description: Samteq in house CMS
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, JavaScript, mySQL, PHP, Samteq in house CMS
Completion date: June 2010
Auchengillan Outdoor Centre
- Hosting
- Online Marketing
- Search Engine Optimisation (SEO)
- Development
Scout outdoor Centre located near Glasgow
Languages: English
Project type: Content Managed
Organisation category: Non-profit Organisation
Industry: Sports & Leisure
Content managed (CMS): Yes
CMS Description: Samteq in house CMS
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: (X)HTML, Java, mySQL, PHP, Samteq in house CMS
Completion date: June 2010 (on-going)
Argyll Secret Coast
- Hosting
- Online Marketing
- Search Engine Optimisation (SEO)
- Development
Argyll Secret Coast is a Marketing Group who are promoting their area around the Kyles of Bute in Argyll. They needed a site that allowed them to display the area, accommodation and things to do. They wanted each business in the group to have their own secure access to edit their information.
Languages: English
Project type: Content Managed
Organisation category: Non-profit Organisation
Industry: Tourism & Travel
Content managed (CMS): Yes
CMS Description: Samteq in house CMS
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: (X)HTML, Java, mySQL, PHP, Samteq Update System
Completion date: May 2010 (on-going)
Interior Desing and Supply
- Branding
- Hosting
- Development
Nicola Wilks interior design and supply. Interior design at a high level, requirement a simple clear website.
Languages: English
Project type: Content Managed
Organisation category: Entrepreneur
Industry: Other
Content managed (CMS): Yes
CMS Description: Samteq in house CMS
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP, Samteq in house CMS
Completion date: April 2010
Safe Aid Training
- Branding
- Hosting
- Search Engine Optimisation (SEO)
- Development
Safeaid Training is a HSE Approved First Aid training Company based in East Kilbride near Glasgow.
Languages: English
Project type: Content Managed
Organisation category: Private Company
Industry: Educational
Content managed (CMS): Yes
CMS Description: Samteq in house CMS
Online Payment System: N/A
Number of people who worked on this project: 1
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP, Samteq in house CMS
Completion date: April 2010
Reviews
Great communication, very quick to come up with a sample page!
Took all the stress out of the design process, came up with great ideas I hadn't thought of.
Customers feedback is its very easy to navigate around the site, which they like!!! and love the members area the team designed for me.
Great value for money
Would highly recommend this company, great guys!!
5 star!!!
At our initial meeting, Samteq promised to create us the most beautiful website in the Solent - a lofty promise I thought - but that is what they have delivered! We have recieved many compliments from harbour users and other associates on the new site, not just because it looks great, but also because it is so easy to navigate, and provides all the relevant information that users are looking for.
Samteq happily made all the changes we suggested, not matter how small, and never baulked at my lack of computer literacy, no matter how great!
They are a great company to work with, and I highly recommend them.
I was recommended by a business colleague to go and discuss my new business proposition with Samteq.
Not only did Samteq understand our business model they also had first hand experience of similiar businesses.
Samteq then advised us on areas of our business we had not considered. This helped us go 'live' much earlier than expected without website add-ons which usually add to the initial cost.
Their service was first class from day one with a precise brief and no hidden charges.
Even though the company is relatively new the expertise has been gained through many years of business and I would not hesitate to recommend Samteq.
They are always at the end of a phone or email and always get in touch ASAP.
We at Argyll Selfcatering Holidays feel part of our success has been down to Samteq and will continue to use them to grow and develope our business. In fact we have commissioned them to start building additional websites for us and our clients.
I have found Samteq to be an excellent web design company. Not only have they created a fantastic website designed around my specific requirements, they've enabled an IT illiterate person such as myself to edit the content. They are professional, friendly and terribly patient (I kept changing my mind about things). I've been impressed with their ideas for optimizing the site too; something my previous web designers failed to do. I particularly appreciate the fact that I don't have to wait long for them to respond to any queries or requests I may have. I was kept in the loop every step of the way and they made sure I understood the processes. Compared to other companies I investigated, Samteq are very competitively priced, both for the initial design and subsequent hosting & maintenance. I thoroughly recommend Samteq!
Ken & Sam have done a fantastic job on my site, they met all the key requirements for the site and added a little bit more. They set it up to make it very easy for me to use, and each section clearly defined and layout, making it simple and consistant for potential customers to view.
We would like to thank Samteq for the work they have done on our website. They were eager right from th start to get involoved in renewing our website and bringing it up to date. Their attention to detail has been great and any changes we have made has never been too much trouble.
We are extremely happy with the outcome and will most certainly be recommending them to other parties.
Thanks again.
Majestyk Interiors.
Harrogate.
www.majestykinteriors.co.uk
by Michaela Hunter at Kilfinan Community Forest Company
www.kilfinancommunityforest.com
We were mightily impressed by the professionalism and helpfulness of Sam in setting up our new charity website. It is easy to use, updatable by the board and well featured with changing views of our forest and staff.
I would highly recommend the Samteq company and staff for working with us closely to enable our new website to be set up so quickly and efficently. Any tweaks we required were also addressed and any changes we do require to be made are complete within a day or two. Well done Sam and Ken!
Regards
Michaela Hunter
Company Secretary
Kilfinan Community Forest Company
We required a site that could be easily maintained and allowed us scope to develop further as our business continues to grow. SAMTEQ designed our website with no fuss and at a very reasonable cost, as the company is locally based we felt that they understood exactly our requirements and that help would be on hand if we needed it. The guys visited our business and discussed our needs and within a couple of weeks we were up and running.
I have already suggested SAMTEQ to a number of people, and would not hesitate to recommend them.
In our search for a new web designer our priorities were to have an easy to update site with good contact with the web designer. A simple but functunal site for the Gallery which was affordable to both set up and run.
Samteq ticked all the boxes. I found them easy to talk to, they were keen to listen to what my own ideas for the site were. We met a couple of times to set down our requirements and within a couple of weeks we had a brand new site easy to update. They are a professional team and they are always at the end of the phone for any problem tweaking, & new features are restored almost immediately. Looking to the future there is scope to develop the site further should we wish to. We are delighted with our the final outcome & would have no problem in recommending Samteq to anyone looking for a new web site at a fantastic price.
When I started my small business 2 years ago SAMTEQ created my web site, (for someone who new nothing about the web and all it's complexities) I was delighted with the results, and the site is now a vital component in generating trade. My customers love it and give fantastic reviews, and SAMTEQ's aftercare service is wonderfully prompt and just what I need. The best value business investment I have made!
We are a a relatively small business with limited marketing resources, but we needed a presence on the web to attract customers to our selfcatering accommodation. What Samteq achieved for us on a very modest budget was very impressive . They were quick to understand the needs of our business and were able to blend their ideas with ours and come up with something that we were all happy with. Most importantly, both our existing and potential customers appreciate their work which is reflected in the increase in sales enquiries from the web site . Samteq are really nice people to deal with, which is a bonus in life, costs nothing and makes business more fun .
Our old website looked dated and was very difficult to update and keep fresh so we looked for a local company that would be able to give us face to face time and help us design a new fresh and easy to maintain site. We found Samteq with a Google search and called one of their previous companies to get some more information on them.
After a quick phone call we arranged for a meeting to discuss what we would like for our new site. The meeting went well and Samteq got back to us with an excelent proposal at a fantastic price.
Samteq have been very flexible with us and their customer service is excellent with any amendments or issues being resolved almost instantly.
We knew what we wanted and Samteq helped us bring our idea to life.
Great job guys thanks.
Having my website designed and produced by SAMTEQ has been a total delight from start to finish. Not only have they been highly professional but also extremely friendly! They have taken care of the full process of creating the website for my company and made the whole experience a total joy. Once again many thanks.
David Gilmour - Course Director - Safeaid Training
by Gail Ritchie at Ardmay House International Summer School
www.ardmaylanguageschool.co.uk
I am delighted with the service provided to us by SAMTEQ. Their level of service and professionalism is second to none. The Ardmay International Summer School website was a new concept, and SAMTEQ gave excellent design ideas.
I particularly like the fact that I am able to update the website myself. The website has an online payment facility which was set up by SAMTEQ, and has proved to be very successful. There is always someone on hand to help and the staff at SAMTEQ are very quick to respond to queries.
I have already suggested SAMTEQ to a number of people, and would not hesitate to recommend them.
Having used SAMTEQ
We commissioned Samteq to make a site that allowed us to make changes to the site when we wanted to. We also needed a menu that we could change easily and quickly. Because we are a pub restaurant we wanted our customers to add pictures and comments too. Samteq built our site to our specification and using our logo and colours with all the features we needed. Samteq sold us a solution that helped our business rather than selling us a boring website. Changing the text and pictures on the site is extremely easy.
Since the site went up, we have had no issues, the site is always there and does it's stuff.
They are a great company to deal with and you really feel they care about you and your business. We would recommend them anytime.
Ken Coley
Customer Service Director
In the IT industry since 1995 where Ken worked for Planet Online and was Technical Support Manager until 1999 and involved in the creation of Freeserve. Going on to work for Intechnology plc until 2007. Ken is customer focused while having a high degree of Internet technical knowledge.
Ross Williamson
Infrastructure Director
Ross ensures the infrastructure is at its best and assists with development of MatchCall
Sam Coley
Director
Sam, although young, has several years of experience in website design and php development. Dedicated to be the best in design and service, Sam will be up there with the best in years to come.
WWDC:
What's your name and position in the company?
SAMTEQ:
”Sam Coley - Director”
WWDC:
Describe your company in 5 words.
SAMTEQ:
”Young, Progressive and Professional”
WWDC:
What's your business philosophy?
SAMTEQ:
”Provide web solutions that work for the customer - Businesses don't need websites they need Customers”
WWDC:
Describe your office environment.
SAMTEQ:
”Great place to work, very light airy with a fun and cheery atmosphere. ”
WWDC:
Describe how your team interact and work together.
SAMTEQ:
”privileged to work in a open and relaxed environment, with no need for politics or bulls**t Bingo. We are a small company all wanting to progress. ”
WWDC:
What makes you different from other web design companies?
SAMTEQ:
”We do what people need, we always use our content management system tailored to the clients abilities and requirements. We sell solutions not websites. We care about our customers.”
WWDC:
How do you get the majority of your business?
SAMTEQ:
”Word of mouth brings most of our business in, all our customers act as a reference, which is great but we will be driving hard to bring more business through other methods. ”
WWDC:
Describe how you manage projects from the initial client contact to completion and handover.
SAMTEQ:
”Every project is managed by our customer management, we make it work because we never ask for payment before a project is complete, has a great influence on seamless project management!”
WWDC:
What do you think is the most crucial element of creating a good client relationship?
SAMTEQ:
”Communication and listening in particular.”
WWDC:
How do you manage demanding clients?
SAMTEQ:
”Same as non demanding, demanding customers are easier to deal with, they know what they want.”
WWDC:
If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
SAMTEQ:
”See what the company do for other customers, ask their customers how the experience was, is the communication good. ”
WWDC:
Where do you see your company in 10 years time?
SAMTEQ:
”Much bigger in multiple small units”
WWDC:
Where do you see the web design industry in the future?
SAMTEQ:
”Who knows, it changes every day, you have to keep looking to the future”
WWDC:
What computers do you have use in your offices, PCs or Macs?
SAMTEQ:
”Both PC and Mac”
WWDC:
If you were to give your clients one tip on how to get the most from their website what would it be?
SAMTEQ:
”Stop thinking about how pretty it can be and think how it will work for you and how, then think pretty.”