by John Hendry at Parallel Lines Ski School
www.parallel-lines.com

Hotscot have been excellent. I visited the office and met the director and the site designer. They listened to our requests and were able to come up with good ideas and produced a design we are very happy with. We had good communication throughout the process and our input was taken on board at every stage of the design. Whenever there have been issues they have been very pro-active in finding solution and have answered emails well beyond office hours. we are based in France and Hotscot helped make setting up online payments through our French Bank a fairly pain free experience.
I would recommend Hotscot to anyone and will be very happy to continue working with them.

by Susan GArvie at Evolve Training
evolvetraining.com

Professional, easy to use, big improvement, very impressive, looks really smart - these are just a few of the comments our customers have made about our new website. Our staff cannot believe how easy it is to use. It is saving us a lot of time and the customers like it.

I chose Hotscot to develop our new website because of their immediate customer service attitude, my first and last thought about Hotscot is what a professional company. They responded quickly to my initial contact with questions, which immediately told me that these guys knew what they were doing and understood what I wanted. They explained in plain English what would happen and how things would look.

They did everything that we asked for and gave good advice about things they thought would and would not work from their experience. When we got to the stage of seeing the development we could discuss the progress on the phone immediately and I would have to say their response time to any query was very good.

It did take nearly 4 months to complete and we did have to put a lot of time into our side of the development by populating the site once the mechanics worked. Although it took time the end result is worth the wait we are already seeing new customers and existing customers all think it was a good move.

I would have no hesitation in recommending Hotscot to anyone. In the end of the day you get what you pay for and I would like to thank my staff and Hotscot team for producing an excellent business tool which is already showing signs of growing our business.

by Lynn Pitt at Mill of Nethermill holidays
www.nethermillholidays.co.uk

My wife and I used our marketing budget exclusively on our website. Hotscot was there for us from the beginning. Their design team was able to transform our thoughts and ideas into a well laid out website. We have used Hotscot on an earlier business and trusted their work.
We have received many positive commenst about our website from our customers.

by Peter Bevis at Highland Titles
www.highlandtitles.com

Hotscot are a very easy company to do business with. The archetypal "big enough to cope - small enough to care". It has the feel of a family firm, which I guess it is. Being a small business when we first went to Hotscot, we were not really sure what internet presence we needed. Hotscot steered us away from making the wrong choices and encouraged us to make the right choices. Once they were sure they understood what we ought to have, they quickly provided a working draft. Delays, as they had warned us, were pretty much down to us and the lesson is that if you need it fast, make time to review their work quickly. Using a good balance of face to face meetings and the telephone, work progressed well. Changes when requested were made quickly and where a cost was incurred this was advised to us before we were committed. We have had no surprises, and the reports which we have needed to get the best out of the site have been implemented promptly at fair prices - or sometimes for free. When we needed to find a website partner we were faced with a seemingly endless selection of candidates, but I can honestly say that we were very fortunate to select HotScot. Being a local company for us we already knew of their excellent reputation. As we have grown, I am pleased to say that they seem to have stayed the same. Familiar, reliable, comfortable. We know who we are dealing with and their advice is always worth listening to.
Like many businesses today, we are utterly reliant on having the very best shop window on the web. It is simply impossible for us to have the expertise to create that inhouse, particularly as the platform moves forward every year. Hotscot gives us that edge and feels rather like having our own web team, firmly working for us and on our side.

by Alan Parker at MICT
www.mict.co.uk

Hotscot has had to deal with an organisation under pressure in other areas of its activities and had to stay patient to await responses. At no time have they shown frustration at the situation and have managed to council the Mict staff towards completing what turned out to be a complex set of websites. The project was well conceived and managed by Hotscot and the training to use the CMS was done well, with back up for the areas that still remained unclear. Quick and thorough responses to emails.

by Katrina Larson at Kingairloch Estate LLP
www.kingairloch.co.uk

It was a joy working with Hotscot creating the new website for my company. They listened to the brief and came up with an initial draft that almost ticked all the right boxes. They adjusted the design according to my feedback and implimented all the aspects I requested. The after training was great and I feel confident on how to keep the website up to date.
The attention to detail was very impressive and once a deadline was set everyone worked really hard to achieve the date.

by Peter Kane at Lucid
www.lucidmessages.com

Hotscot are an excellent website company to work with. We were extremely pleased to have our website created with their skills. There are a number of reasons to choose Hotscot - they work hard to understand exactly what your requirements are; key project milestones are met bang on time; and they deliver a product which works really well

The people there are very good to work with - honest, clear, and personable. We were highly demanding of them and they met every challenge arising from our website. On time an to budget, we couldn't be happier, and the site works just how we imagined it would.

We highly recommend them - more than that, we thank them.

by John & Gill Donald at Edenshead Stables Bed & Breakfast
www.edensheadstables.com

We found Hotscot great to work with. Their communication, guidance, patience, help and enthusiasm was first class
all the way and any problems or complications were easily solved on request. as we progressed. .

We had to do the spadework with their guidance and, although it took quite a long time to finalise each section we like the end result.. In time we hope that it will bring in the business.
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I was struck with the teamwork which Hot Scot displayed on building the website. It is also good to know that back up continues after the website goes live so that should we require any additions or changes we can still ask for advice. until we can master the Content Management system.

Finally, we feel that we have chosen a web design company which has met our criteria and our requests and I cannot speak more higlhy of them.

by Mike Pescod at Fort William Mountain Festival
www.mountainfestival.co.uk

Hotscot has been a great supporter of the Fort William Mountain Festival right from its inception. As a demonstration of the support Hotscot gives to the local community, the Mountain Festival website is a great start. Not only has Hotscot maintained and hosted our web presence but they have actively supported the festival with ideas and suggestions.

Hotscot has been very easy to work with, their design work is excellent, their response time very good and their reliability faultless. It's been a great partnership and I hope it will continue for many years to come.

by Amanda Tevendale at Viking Cottages and Capital Pads
www.capitalpads.com

Professional, impressive design and really helpful staff. The whole experience was very enjoyable, if expensive! The finished product is user friendly and looks great. Suzanne made every effort to listen to our needs and gave some very good advice about all aspects of the business. The fact that they kept an eye on things afterwards was also very useful. s s s s s s

by Tracey Wilding at Best Western Inverness Palace Hotel & Spa
www.invernesspalacehotel.co.uk

Hot Scot have provided us with a fantastic service from the start. From web design, structure, flow and all the additions and changes I made Hotscot have been flexible and great to work with. They made building a new website easy to understand and without any technical lingo. Since then Chris and the team are always available and respond fast to any changes that need to be made. The content management system is robust and easy to use. In my view they are 10 out of 10 and a great team to work with.

by Matthew Haggis at ASSC
www.embracescotland.co.uk

Hotscot are a tightly-managed, personal-service family run company with top-notch technical and design capabilities. They were great to work with, being happy to incorporate ideas and demands from us as well as come up with suggestions and good proposals about things we'd never have thought of.

We had to integrate our new website with not just data but ongoing use of an old CMS from a previous provider, and despite the challenges Hotscot (and particularly Dagan Lev) performed near-miracles to achieve a great result.

We are happy to still be working with Hotscot, and will be using them again in the coming months to build a new replacement for the old legacy site that has been holding us back.

by Julia Hay at Silverglades Holiday Homes
silverglades.co.uk

We were very pleases with the quality of work and the service given by Hotscot when working on our new website,they took time to find out what we wanted and were always happy to make any changes we aked for.They have continued to offer help and surpport since the site went live and have carried out other work for us to add extra pages to our website.

by Darren organ at Gulabin Lodge
www.gulabinoutdoors.co.uk

I have worked with Hotscot over the past 5 years and have had two websites built for our company with a third on the way. They are very professional, knowledgable, friendly and have provided an excellent service throughout. Our latest website is now producing excellent results and we look forward to working with Hotscot in the future.
They are highly recommended.

by Louize Macklin at Landmark Press
grouptripsscotland.co.uk

Hotscot are great to work with, work is completed to a very high standard and all queries dealt with quickly and efficiently.
Great lines of communications, if there was anything I didnt understand they were extremely helpful and patient.
Love our new website design and functionality. Would highly recommomend

by Jesus Rodríguez at Lochleven Shellfish Ltd
lochlevenseafoodcottage.co.uk

They communicated very well with us, have taken our requests into consideration, have keep us informed about what they were doing, have explained everything in language very understandable, and have deal with any complications very well.
We felt part of the process and we were very happy with the final outcome.

by Julian Flux at Redcat Scotland Ltd
www.redcat.it

Redcat is an IT Support and Services based company. Our brand and reputation has become extremely important to us over the years and has built a loyal and trusting client base.

This new website has been a big step in developing our brand - keeping it focused and modern, whilst keeping personality.

The design and concept process was imaginative and fun. They were able to read between the lines and come up with a design which fitted us as a company.

The team at Hotscot showed considerable patience and thought from start to finish. Nothing was too much trouble.
Our website content is managed internally. This is enabling us to develop the site and its capabilities for inbound marketing and content creation.

The after sales service is great – queries swiftly dealt with and tweaks made without being a problem.

At Redcat we have the philosophy of developing relationships and working with our customers. We feel this should be the same with our suppliers. This is certainly the case with Hotscot as they have worked with us to create an essential and scalable business tool.

With Hotscot your money is well invested. Would highly recommend them.

by Jenny Sharpe at Cnoc-na-Faire
www.cnoc-na-faire.co.uk

We were looking to up grade our existing Cnoc-na-Faire web site and contacted Hotscot in Fort William to enquire as to the best format and the pros and cons available to us. From the minute contact was made with us to the end result, it has been a pleasure to be guided by such professionals. Being new to the world of computer web sites etc we did not know what to expect or the options open to us. We liked the time given to us to mull over the options before deciding on which package to go ahead with. The result - fabulous. Our bookings have increased dramatically. Money well spent. 11 out of 10.

by Les Robinson at Gael Holiday Homes
www.gaelholidayhomes.co.uk

From the offset Hotscot were a friendly, efficient and professional company to deal with. After we sent down our brief we had a meeting with them with the head designer, head graphic designer and senior manager. These guys spent a lot more time with us than they needed to and their enthusiasm and energy was great.
The following proposal was very comprehsive and very good and it didn't take long for us to agree a design and costings and to be moving forward into the design stages. I put this down to them really listening to our requirements, very keen to deliver what we wanted with the addition of their flair and creativity.
It took no time to have the design up and running on the test server and 'tweaked' until we were all delighted. We had set a 'go live' date at the begining of the project and this was met with time to spare.
When we went live there was little else to do as everything looked and worked the way we had hoped it would.
Hotscot got the contract for a variety of reasons - mainly due to their great looking sites that were technically very capable, however what we hadn't realised we would get as well was the excellent approach towards the client.
We are already thinking about the updated version of our site and have no hesitation in looking to Hotscot to help us with.
If your looking for a website then look no further than Hotscot. Highly recommended.

by Rene Thuynsma at Interlude Guest House
interludeguesthouse.co.za

Not understanding much about websites and the internet, I really had to put my faith in Hotscot and they came up trumps! I feel that they captured the very essence of my business and I have been extremely pleased with the result -it has given me a real advantage over my competitors. As we are located abroad, Hotscot managed a smooth liaison by email throughout the development –proving distance is no object with modern technology. They took care to ensure that I understood everything - their support has been exceptional and I cannot fault them. Thank you Hotscot - a great professional team.

by Duncan McKenzie at Northern Constabulary
www.northern.police.uk

Hotscot has been a very reliable company with whom we have used since 2006. They always do their best to accommodate any updates and changes that we request. Hotscot also provide us with extra web storage due to the fact that our CMS, provided by Sitekit, has a very limited space. The staff at Hotscot are always easy to contact be it by phone or by email.

by Charné at Captivating Photography
www.captivatingphotography.co.uk

I set high values on the quality of my photography and the attention to detail in my own work, therefore it was extremely important to me that the website designer understood my requirements and reflected them throughout the website development. Hotscot did not disappoint me - I was delighted with the end result and have received many compliments on my website since it went live.

Hotscot listened to my wish list, made their own suggestions, and liaised closely with me throughout the website development. I have no hesitation in recommending Hotscot to anyone looking for a professional website: Hotscot are easy to work with, highly creative, and their service is great value for money.

by Gerald F. Rivett at WhestRail Limited
www.whestrail.co.uk

Whilst the review is aimed at the WhestRail Limited website I have placed other website design business with Hotscot during the past 4 years. As with all my business associations I tend to place orders with companies who can demonstrate quite clearly that they having that something 'extra' to offer. Coupled to this is the need for a personal relationship where the Client actually feels wanted rather than yet another entity placing an order.

Fortunately for Hotscot they score high on these 2 ingredients in my decision process. Additionally to this I also require a business to suggest new and alternative ideas to my initially composed thoughts so that one actually is a part of the process rather than simply doing all the preparation work and handing it over for assembly.

Post completion attention is also important in order that the website is kept in tune with the changing world and its new demands. Hotscot also complete the circle with this key part of their function. Whilst not the cheapest they do in the final analysis offer high value for money with their service.


Gerald F. Rivett
Managing Director WhestRail Limited

by Victoria Brooks at The Scottish Country Sports Tourism Group
www.countrysportscotland.com

I would certainly recommend Hotscot, they are an extremely proffessional company, easy to work with, patient and communicate well.
I commuincate regularly with Hotscot and they are quick to assist with any problems encountered.
They have original ideas and are very good at keeping up with the ever changing web world!!

by Janice Thomson at 8 Regent Park Guest House
8RegentPark.co.uk

Hotscot have produced a web-site for my start-up business which has had many favourable comments from customers, friends and relatives. It has a good professional feel which compliments the high standard of my guest house. In tangible terms, with my booking.com book on-line button, I can judge the direct effect that it has had on my bookings, with over 50% of my June 2010 bookings coming from my site. Suzanne at the company has been very good in giving advice on the items I needed to have and the design and subsequent support team have been very quick and attentive with any issues which needed addressed. I have no hesitation in recommending them and will be contacting them myself further in the next phase of expanding my business.

by Rachael Johnston Assistant Manager at Gigha Trading Limited
gighaselfcatering.co.uk

We had a project manager at the time the web site was designed. This allowed us extra input into the web site. Although we were a little frustrated at the turn around from the project manager to us with regards to the website going live, and also sometimes found it difficult to talk to someone who could help with the links.

by Claire Cameron at Inspire Children's Services
www.inspirechildrensservices.org.uk

All the staff at Hotscot were helpfull and communicated very well ,they were great comming up with fantastic designs . We were very much part of the process they spoke in jargon free way . we are delighted with the final product it is amazing .
A big thanks to all the team .

by Mrs Jackie Warburton at Balcarres Bed and Breakfast
www.fortwilliambedandbreakfast.co.uk

We found both the web designer and all the staff at Hot Scot that worked on our upgraded website were professional, listened to our requests, made invaluable suggestions and as we are novices at web design were extremely grateful for the guidance, clear explanation of what they wanted to achieve for our webite. They did not blind or confuse us with technical jargon, did not treat us like total idiots which some companies tend to do.
We were very grateful at the time and expertise that the Hot Scot staff put in to our website and were very pleased with the final product. We have noticed a slight increase in the amount of hits that the website is getting so we are very happy.
We have always found that the team at Hot Scot have always been willing to help with any problems incurred with our website.

by Yvonne Jones at Wright Place in the City
edinburghselfcateringlet.co.uk

I was recommended to Hotscot by ASSC as my website badly needed an update. I have been delighted with the service they provided. They are friendly and thorough and give you as much help as is needed, they don't talk in jargon and take loads of information about what your likes and dislikes are as regards other websites. They were particularly helpful with me with some of the techinical stuff - I don't understand a lot of it but Hotscot staff do all of that. The designer was very patient with me and helped me when I couldn't decide on the colour scheme.

I am delighted with the website Hotscot created for me, even more delighted that clients can actually search the internet and find me! That is all down to their background design of the website.

Thanks Hotscot! I think you are great and would certainly be delighted to recommend you to anyone looking to upgrade or create a website.

by Robert Barrett at ivyleafbarton cottages BUDE
www.ivyleafbarton.co.uk

Friendly and accessible guys & girls who are patient with techno-illiterate clients
reasonably priced although much dearer than when they started !!!
constructive criticism
Perhaps not the most out and out creative and perhaps need to add more commercial bite - advising on how to improve web presence rather than rely on the site
But overall the thumbs up and would recommend to someone in the leisure business