ECRM
UK > South West > Bath
Internet Marketing, ECommerce, EMail, ECRM - we help you to get and to keep more customers who stay with you longer.
We can help you to answer some of the key questions for so many businesses today.
"What to I do about ECommerce?"
"How do I get a website that the search engines will find and index?"
"What is an intranet / extranet?"
"How can I use EBusiness to cut costs?"
"How do people act on the web?"
"How can I get more traffic to my website?"
Then we can talk through what you feel could be done and help you to understand how it can be delivered with a reasonable investment and more certain results.
Clients and Projects
Industry Sectors:
Retail, Professional Services, Other, Automotive
Tends to work with:
Private Companies, SMEs, Startups
General location of clients: UK
Latest Project
blocklights
Issue / opportunity: Create website that shows the product to perfection.
New website showing the product.
Design and development, search engine optimization for innovative design led business.
What We Have Achieved
ECRM has not been reviewed yet.
Interview
WWDC:
Describe your company in 5 words.
ECRM:
”Direct, interactive people, advice, results.”
WWDC:
Where do you see your company in 10 years time?
ECRM:
”Bath.”
WWDC:
How was your company name chosen?
ECRM:
”By the founders”
What We Do?
- Branding
- Content and Copy
- Hosting
- Online Marketing
- Search Engine Optimisation (SEO)
- Video Production
- Development
Technologies Used:
(X)HTML, JavaScript, mySQL, PostgreSQL, , msSQL, PHP, CSS, XML
CMS Used:
Open Source, Own Brand
Company Overview
Languages Spoken:
N/A
No. of Employees:
Established: 1999
Joined WWDC: 20 January 2010
blocklights
- Branding
- Content and Copy
- Hosting
- Online Marketing
- Search Engine Optimisation (SEO)
- Development
Issue / opportunity: Create website that shows the product to perfection. New website showing the product. Design and development, search engine optimization for innovative design led business.
Languages: N/A
Project type: Basic (Static)
Organisation category: SME
Industry: Other
Content managed (CMS): No
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 2
Technologies used: CSS, (X)HTML, JavaScript,
Completion date: June 2009
Workmap
- Branding
- Content and Copy
- Hosting
- Online Marketing
- Search Engine Optimisation (SEO)
- Video Production
- Development
Completely new B2B social networking site - Workmap site.
Languages: N/A
Project type: E-commerce
Organisation category: Startup
Industry: Other
Content managed (CMS): Yes
CMS Description: Our own
Online Payment System: N/A
Number of people who worked on this project: 10
Technologies used: CSS, (X)HTML, JavaScript, mySQL, PHP, , XML
Completion date: April 2009
Genuine Car Services
- Branding
- Content and Copy
- Hosting
- Online Marketing
- Search Engine Optimisation (SEO)
- Development
Create a simple to use website allowing better customer service and sales for this garage.
Languages: N/A
Project type: Content Managed
Organisation category: SME
Industry: Automotive
Content managed (CMS): Yes
CMS Description: Our own
Online Payment System: N/A
Number of people who worked on this project: 3
Technologies used: (X)HTML, JavaScript, mySQL, PHP,
Completion date: March 2009
Marriott Statistical Consultants
- Hosting
- Online Marketing
- Search Engine Optimisation (SEO)
- Development
Web site lead generation - Marriott Statistical Consulting site.
Languages: N/A
Project type: Content Managed
Organisation category: SME
Industry: Professional Services
Content managed (CMS): Yes
CMS Description: Our own
Online Payment System: N/A
Number of people who worked on this project: 3
Technologies used: (X)HTML, JavaScript, mySQL, PHP,
Completion date: October 2008
Blue Banana
- Branding
- Content and Copy
- Hosting
- Online Marketing
- Search Engine Optimisation (SEO)
- Video Production
- Development
Question: Major competitors going on the web - is it for us? Can we do well? How well First, let's have a test presence to see what happens then let’s see..... ooops - that works! Let’s try to get a website that gets us £100,000 in sales a year. £20k website = massive sales increases using SEO, Pay per click and Email campaigns. That worked. Now, let’s get to £1 million in sales, integrate with stock control system, make it a really cool site with discounts and.....
Languages: N/A
Project type: E-commerce
Organisation category: Private Company
Industry: Retail
Content managed (CMS): Yes
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 8
Technologies used: (X)HTML, JavaScript, mySQL, PostgreSQL,
Completion date: February 2008 (on-going)
Alexander Simpkin
- Branding
- Content and Copy
- Hosting
- Online Marketing
- Search Engine Optimisation (SEO)
- Development
B2B Telemarketing
Languages: N/A
Project type: Content Managed
Organisation category: SME
Industry: Professional Services
Content managed (CMS): Yes
CMS Description: N/A
Online Payment System: N/A
Number of people who worked on this project: 3
Technologies used: (X)HTML, JavaScript, msSQL, PHP,
Completion date: June 2007
Reviews
Noone has reviewed this company yet.
No team members uploaded.
WWDC:
What's your name and position in the company?
ECRM:
”Richard Hill”
WWDC:
Describe your company in 5 words.
ECRM:
”Direct, interactive people, advice, results.”
WWDC:
What's your business philosophy?
ECRM:
”We help you to get and to keep more customers who stay with you longer”
WWDC:
Describe your office environment.
ECRM:
”Calm”
WWDC:
Describe how your team interact and work together.
ECRM:
”Enjoyably”
WWDC:
What makes you different from other web design companies?
ECRM:
”Business focus”
WWDC:
How do you get the majority of your business?
ECRM:
”Web site and referals”
WWDC:
Describe how you manage projects from the initial client contact to completion and handover.
ECRM:
”Vision, mission, objectives, strategy, tactics, measurement, communication, flow charts, wireframes, develop, beta, launch.”
WWDC:
What do you think is the most crucial element of creating a good client relationship?
ECRM:
”Honesty”
WWDC:
How do you manage demanding clients?
ECRM:
”Calmly”
WWDC:
If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
ECRM:
”Do you trust them? Do you like them? Can they show you previous results?”
WWDC:
Where do you see your company in 10 years time?
ECRM:
”Bath.”
WWDC:
Where do you see the web design industry in the future?
ECRM:
”Everywhere - see http://www.e-crm.co.uk/newsletters/e-crm-2009-15-october-newsletter.html”
WWDC:
What computers do you have use in your offices, PCs or Macs?
ECRM:
”Both PC and Mac”
WWDC:
How was your company name chosen?
ECRM:
”By the founders”
WWDC:
If you were to give your clients one tip on how to get the most from their website what would it be?
ECRM:
”Make sure it is central too and integrates with all your marketing.”
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