Contact Details
Name: Emma Peat
Tel: 01993 768 142
Email: info@clarifiedweb.co.uk
Website: http://www.clarifiedweb.co.uk
Address: Park View Road, Madley Park OX28 1GA Witney
Clarified Web Design
High-quality websites and web design for small-medium businesses in Witney, West Oxfordshire.
UK, South East, Witney
Key Facts
Clients & Projects: 52
Reviews: 28
Average reviews rating:
4.9 Stars
Languages Spoken: English
No. of Employees: 1-5
Established: 2006
Joined WWDC: 2008
Connect
Facebook
Twitter
LinkedIn
Services
- Hosting
- Search Engine Optimisation (SEO)
- Development
- Branding
- Design
- Content and Copy
Clarified Web Design provide high-quality, professional websites for small and medium businesses in Witney, West Oxfordshire. We offer great customer service and friendly straightforward advice you can trust, all tailored to your specific needs.
* New websites
* Website re-designs
* Regular updates and changes
* Content management systems
* Membership/subscription systems
* Ecommerce
Industry Sectors
Tourism & Travel, Recruitment, Sports & Leisure, Building & Construction, Health & Beauty, Not for profit / Charity, Entertainment, Consumer Services, Professional Services, Retail, Other, Food & Drink, Financial & Legal, Automotive, EducationalTends to work with
Entrepreneur, Small-Medium Enterprise (SME), Non-profit Organisation, StartupGeneral location of clients:
Witney, West OxfordshireContent Management System:
An entirely bespoke, PHP/MySQL own-brand service which is tailored to your exact requirements. Only pay for what you need. Includes multiple login accounts, with task assignment to particular users.Recent Projects
-
Lawrence Bee
http://www.lawrencebee.co.uk
Lawrence Bee provides ecological consultancy services across Oxfordshire and surrounding areas - including educational activities in schools, lectures, presentations, workshops and surveys. He also writes and contributes to a number of ecological publications. Lawrence needed a website to promote hi... Read More -
Oxfordshire West Food Bank
http://www.oxonwestfoodbank.co.uk
The Oxfordshire West Food Bank provides emergency food parcels for hungry families in Witney and surrounding areas. We were asked to create a website which would promote the Food Bank in a professional way, helping them to raise their profile and attract more support. We completed and continue to ma... Read More -
The Oxford Engraver
http://www.oxfordengraver.com/
The Oxford Engraver supply a wide range of gifts for any occasion, along with custom-made signs, badges, plaques etc. All of these can be engraved as required. They also offer a key-cutting service from their workshop in rural Oxfordshire. We were asked to provide a full catalogue style website to s... Read More
Recent Reviews
-
Reviewed on 9 Nov, 2012
Emma from Clarified Web Design has been very patient with us around the designing of our web site. We were practically clueless and through her expertise, we now have a great web site up and running properly. Emma kept us up to da... Read More
John and Stephen
— PT Plumbing Services Limited -
Reviewed on 2 Oct, 2012
This is our second business website that Emma has set up for us. We have relocated to Devon, but that hasn't posed a problem with email and telephone contact. Again we were pleased with the end result as she is able to interpret ... Read More
Alison Hazell
— Sovereign Accountancy -
Reviewed on 16 Feb, 2012
Clarified Web Design has transformed my website in a way I never previously dreamed possible. The company engaged well throughout and was able to come up with new ideas. I'm really pleased with the result and proud of the websi... Read More
Julia Bee
— Life Encounter
Interview
Q : Describe your company in 5 words.
A : friendly, reliable, honest, pro-active, human!
Q : Where do you see your company in 10 years time?
A : I'm currently focusing on building a strong core base of local customers who need regular updates.
Q : How was your company name chosen?
A : After many weeks of deliberation and looking up words in the dictionary to reflect my ethos of working.
Lawrence Bee
Lawrence Bee provides ecological consultancy services across Oxfordshire and surrounding areas - including educational activities in schools, lectures, presentations, workshops and surveys. He also writes and contributes to a number of ecological publications. Lawrence needed a website to promote his consultancy business - to give an overview of his services presented in a professional way.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Basic Content |
| Organisation category: | SME |
| Industry: | Other |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS |
| Completion date: | March 2013 |
Services provided
Hosting, Development, Search Engine Optimisation (SEO), Design
Oxfordshire West Food Bank
The Oxfordshire West Food Bank provides emergency food parcels for hungry families in Witney and surrounding areas. We were asked to create a website which would promote the Food Bank in a professional way, helping them to raise their profile and attract more support. We completed and continue to maintain the website as a charitable project.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Basic Content |
| Organisation category: | Non-profit Organisation |
| Industry: | Not for profit / Charity |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS |
| Completion date: | February 2013 |
Services provided
Hosting, Content and Copy, Development, Search Engine Optimisation (SEO), Design
The Oxford Engraver
The Oxford Engraver supply a wide range of gifts for any occasion, along with custom-made signs, badges, plaques etc. All of these can be engraved as required. They also offer a key-cutting service from their workshop in rural Oxfordshire. We were asked to provide a full catalogue style website to showcase their products, with online shopping and payment facilities using PayPal. The Oxford Engraver keep the site and product listings up-to-date using a content management system.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | E-commerce |
| Organisation category: | SME |
| Industry: | Consumer Services |
| Content managed (CMS): | Yes |
| CMS Description: | Own-brand, custom-built content management system which allows the client to keep product listings and descriptions up to date. |
| Online Payment System: | PayPal |
| Size of project team: | 1 |
| Technologies used: | PHP, (X)HTML, CSS, mySQL |
| Completion date: | January 2013 |
Services provided
Hosting, Development, Search Engine Optimisation (SEO), Design
The Family History Partnership
www.thefamilyhistorypartnership.com
The Family History Partnership is an organisation providing books, guides and handbooks for local and family historians. Their previous website was self-built, and had become large and difficult to manage. In addition, the Partnership wanted to add an online payment facility. We redesigned the website to show clear listings of all the publications available, alongside a 'shopping basket' and online checkout. The site has an Administration Area through which the Partnership can easily update the site content, including the publications, news and events.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | E-commerce |
| Organisation category: | Non-profit Organisation |
| Industry: | Retail |
| Content managed (CMS): | Yes |
| CMS Description: | Own-brand bespoke CMS which allows the Partnership to update the Publications details, page content and Events listing on the website. |
| Online Payment System: | WorldPay |
| Size of project team: | 1 |
| Technologies used: | PHP, (X)HTML, CSS, mySQL |
| Completion date: | November 2012 |
Services provided
Hosting, Development, Search Engine Optimisation (SEO), Design
PT Plumbing Services
PT Plumbing are friendly, experienced plumbers based in Eynsham. Their previous website didn't provide enough information about their company, nor did it appear in search engine results. We were asked to design a new simple website which was more in keeping with their new logo and brand, and which would attract more customers from across Oxfordshire.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Basic Content |
| Organisation category: | SME |
| Industry: | Building & Construction |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS |
| Completion date: | October 2012 |
Services provided
Hosting, Content and Copy, Development, Search Engine Optimisation (SEO), Design
Clients Review
9 November 2012
http://www.ptplumbingservices.co.uk/
Reviewed by John and Stephen
— PT Plumbing Services Limited
Emma from Clarified Web Design has been very patient with us around the designing of our web site. We were practically clueless and through her expertise, we now have a great web site up and running properly. Emma kept us up to date with the progress of the site. The price was competitive which was also a bonus. We had used someone before Emma and had a non-functional web page sat there for months, which was very frustrating. we are very pleased with the end results.
The Artistic Leaded Glass Company
The Artistic Leaded Glass Company design, install and repair stained glass windows and doors from their base near Witney. They previously had a homemade website which no longer met the needs of their growing business, and which didn't appear in Google searches. We were asked to design and develop a brand new site, which would be structured with SEO in mind to help raise their profile and online presence.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Basic Content |
| Organisation category: | SME |
| Industry: | Building & Construction |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS |
| Completion date: | September 2012 |
Services provided
Hosting, Development, Search Engine Optimisation (SEO), Design
Sovereign Accountancy
www.sovereignaccountancy.co.uk
Having relocated from Witney, Sovereign Accountancy needed a new website to promote their accountancy and bookkeeping services to their new market in Devon. They were keen to appear as a friendly business giving solid, professional advice, so the design was created with this in mind.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Content Managed |
| Organisation category: | SME |
| Industry: | Financial & Legal |
| Content managed (CMS): | Yes |
| CMS Description: | Own brand, bespoke CMS with option to update the Latest News page. |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | PHP, (X)HTML, CSS, mySQL |
| Completion date: | August 2012 |
Services provided
Hosting, Development, Search Engine Optimisation (SEO), Design
Clients Review
2 October 2012
http://www.sovereignaccountancy.co.uk/
Reviewed by Alison Hazell
— Sovereign Accountancy
This is our second business website that Emma has set up for us. We have relocated to Devon, but that hasn't posed a problem with email and telephone contact. Again we were pleased with the end result as she is able to interpret our ideas successfully. It is nice to know that she is always there to make amendments or add-ons in the future.
Life Encounter
Julia Bee is a Spiritual Director based in Witney. She offers holistic guidance and mentoring to people looking to explore their relationship with God in a safe and confidential environment. A new website design was required to portray a more professional image. The content was also reviewed and revised to ensure good use of keywords which will help with search engine optimisation and Google rankings.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Basic Content |
| Organisation category: | SME |
| Industry: | Other |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS |
| Completion date: | December 2011 |
Services provided
Design, Development, Hosting, Search Engine Optimisation (SEO)
Clients Review
16 February 2012
Reviewed by Julia Bee
— Life Encounter
Clarified Web Design has transformed my website in a way I never previously dreamed possible. The company engaged well throughout and was able to come up with new ideas. I'm really pleased with the result and proud of the website and the way in which it represents me. I am now engaging with prospective clients with more confidence, knowing that there is continued support available for me and my business in the future.
The Griffith Institute
Developed in conjunction with Oxford Web SEO, we produced a set of web pages for the Griffith Institute from designs supplied. Part of the University of Oxford, the Institute is home to two major research projects and an archive of 'wonderful things' containing the collective memory and life work of some of Egyptology's greatest scholars.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Basic Content |
| Organisation category: | Non-profit Organisation |
| Industry: | Educational |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS, JavaScript |
| Completion date: | November 2011 |
Services provided
Development
TotalCareOnline
TotalCareOnline is a listing of carers and jobs for the whole care industry, covering childcare, elderly and disability care. Users can register an account profile to show their own details on the site, and then send private messages to other users who may match their requirements. Online payments are integrated securely using the SagePay payment solution.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Other |
| Organisation category: | Startup |
| Industry: | Recruitment |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | Registered users of the site may upgrade to a premium package, selecting the time period they wish to buy and making payment via SagePay. Upon receipt of payment, their account is updated with the appropriate subscription period. |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS, mySQL, PHP, XML |
| Completion date: | November 2011 |
Services provided
Design, Development, Hosting, Search Engine Optimisation (SEO)
Average Ratings
Client Reviews
9 November 2012
http://www.ptplumbingservices.co.uk/
Reviewed by John and Stephen
— PT Plumbing Services Limited
Emma from Clarified Web Design has been very patient with us around the designing of our web site. We were practically clueless and through her expertise, we now have a great web site up and running properly. Emma kept us up to date with the progress of the site. The price was competitive which was also a bonus. We had used someone before Emma and had a non-functional web page sat there for months, which was very frustrating. we are very pleased with the end results.
PT Plumbing Services
PT Plumbing are friendly, experienced plumbers based in Eynsham. Their previous website didn't provide enough information about their company, nor did it appear in search engine results. We were asked to design a new simple website which was more in keeping with their new logo and brand, and which would attract more customers from across Oxfordshire.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Other |
| Organisation category: | SME |
| Industry: | Building & Construction |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS |
| Completion date: | October 2012 |
Services provided
Hosting, Content and Copy, Development, Search Engine Optimisation (SEO), Design
2 October 2012
http://www.sovereignaccountancy.co.uk/
Reviewed by Alison Hazell
— Sovereign Accountancy
This is our second business website that Emma has set up for us. We have relocated to Devon, but that hasn't posed a problem with email and telephone contact. Again we were pleased with the end result as she is able to interpret our ideas successfully. It is nice to know that she is always there to make amendments or add-ons in the future.
Sovereign Accountancy
www.sovereignaccountancy.co.uk
Having relocated from Witney, Sovereign Accountancy needed a new website to promote their accountancy and bookkeeping services to their new market in Devon. They were keen to appear as a friendly business giving solid, professional advice, so the design was created with this in mind.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Other |
| Organisation category: | SME |
| Industry: | Financial & Legal |
| Content managed (CMS): | Yes |
| CMS Description: | Own brand, bespoke CMS with option to update the Latest News page. |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | PHP, (X)HTML, CSS, mySQL |
| Completion date: | August 2012 |
Services provided
Hosting, Development, Search Engine Optimisation (SEO), Design
16 February 2012
Reviewed by Julia Bee
— Life Encounter
Clarified Web Design has transformed my website in a way I never previously dreamed possible. The company engaged well throughout and was able to come up with new ideas. I'm really pleased with the result and proud of the website and the way in which it represents me. I am now engaging with prospective clients with more confidence, knowing that there is continued support available for me and my business in the future.
Life Encounter
Julia Bee is a Spiritual Director based in Witney. She offers holistic guidance and mentoring to people looking to explore their relationship with God in a safe and confidential environment. A new website design was required to portray a more professional image. The content was also reviewed and revised to ensure good use of keywords which will help with search engine optimisation and Google rankings.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Other |
| Organisation category: | SME |
| Industry: | Other |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS |
| Completion date: | December 2011 |
Services provided
Design, Development, Hosting, Search Engine Optimisation (SEO)
10 February 2012
Reviewed by Julia Bee
— Life Encounter
Clarified Web Design has transformed my website in a way I never previously dreamed possible. The company engaged well throughout and was able to come up with new ideas. I'm really pleased with the result and proud of the website and the way in which it represents me. I am now engaging with prospective clients with more confidence, knowing that there is continued support available for me and my business in the future.
Life Encounter
Julia Bee is a Spiritual Director based in Witney. She offers holistic guidance and mentoring to people looking to explore their relationship with God in a safe and confidential environment. A new website design was required to portray a more professional image. The content was also reviewed and revised to ensure good use of keywords which will help with search engine optimisation and Google rankings.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Other |
| Organisation category: | SME |
| Industry: | Other |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS |
| Completion date: | December 2011 |
Services provided
Design, Development, Hosting, Search Engine Optimisation (SEO)
10 October 2011
http://www.kernahanservive.co.uk
Reviewed by Charles Eveson
— Kernahan Service
We took over an existing Ford workshop in Witney but needed to let all possible customers know the new name and the new site. I was recommended to Emma at Clarified Web Design by our printers and met Emma just a couple of months ago. She took a detailed brief and within days had drafted a great basic website for us. We only needed a couple of meetings plus a good few emails to finalise the site layout and I am delighted with the result. Emma also organised our emails and the hosting.
As a complete technophobe I needed someone to do all the above for me and she did it well and very economically.
I am pleased to recommend Dlarified Web Design.
Kernahan Service
Kernahan Service are a newly formed company taking over from the long-standing Kernahans car dealership which recently closed on Witney High Street. A new website was required to take the Service brand forwards, detailing their offering to customers whilst building on the established reputation of the old Kernahans name. The site was designed to provide a welcoming face to the business with clear information about the friendly team and the services they provide.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Other |
| Organisation category: | SME |
| Industry: | Automotive |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS, PHP |
| Completion date: | September 2011 |
Services provided
Hosting, Search Engine Optimisation (SEO), Development
22 August 2011
Reviewed by Fiona West
— Fiona West Designs
Having left University with a very basic website it was important for me to launch my new jewellery design business with a professional and eye-catching website and Clarified Web Design was recommend to me.
My first meeting with Emma was extremely useful and it became apparent that Emma's web knowledge and experience is second-to-none. Her ideas for the layout of the site and use of search tags was excellent and I left our meeting in no doubt that we were both working towards the same goal with similar ideas. Emma spends time talking through your requirements as well as making suggestions for what works well and not so well.
Emma has delivered beyond my expectations, the website looks professional and well laid out with clear text and directions. I believe that first impressions count and the home page is exactly what I wanted.
Thank you Emma for all your work, I am so pleased with the final result, I couldn't have done it without you !
Fiona West Jewellery
Fiona West is a Witney-based contemporary jewellery designer whose design inspiration comes from modern Japanese architecture. Fiona needed to revise her existing website to give a more professional image for her target audience. Her existing logo and brand were used, leading to a bold, colourful website design which is in contrast to many other jewellery websites. This helps her to stand out in a very competitive market. Just a few days after launch, Fiona was approached by Elle magazine who chose to feature her work in their September 2011 issue!
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Other |
| Organisation category: | Entrepreneur |
| Industry: | Other |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS |
| Completion date: | August 2011 |
Services provided
Search Engine Optimisation (SEO), Development
5 July 2011
http://www.lfhypnotherapy-oxfordshire.co.uk
Reviewed by Linda Flanigan
— Linda Flanigan Hypnotherapy
I am grateful to Emma for all her help with my new website. Emma is a very approachable and professional web designer who cares about her work. She worked very collaboratively with me, keeping me informed at all times, making suggestions about what she thought did or didn’t work well and patiently explaining the technology in simple straightforward terms.
She was also very open to my ideas and very good at interpreting them, adding to them and pulling everything together. This made the whole process painless and I’m delighted with the results. I’ve had lots of great feedback from people of all ages so it’s good to know that the website has wide appeal. Thank you Emma!
Linda Flanigan Hypnotherapy
www.lfhypnotherapy-oxfordshire.co.uk
Linda Flanigan is an Oxfordshire-based hypnotherapist offering treatment for a number of issues including giving up smoking, phobias, anxiety and weight control. Linda needed a brand new website to promote her business, and had some very clear ideas of how she wanted it to look.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Other |
| Organisation category: | Entrepreneur |
| Industry: | Health & Beauty |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, JavaScript |
| Completion date: | June 2011 |
Services provided
Hosting, Search Engine Optimisation (SEO), Development
2 June 2011
http://www.extraordinaryoutcomes.co.uk
Reviewed by Anne Thompson
— Extraordinary Outcomes
Emma Peat at Clarified Web Design is a seriously good web designer offering an intuitively creative, reliable service.
At every stage of the process, she tirelessly listened to my ideas and brought them to life; giving me total peace of mind and delivering excellent value.
If you want an extraordinary web site I can highly recommend her. She is approachable, uses plain English, keeps to deadlines and has a superb eye for detail.
Yours truly
Anne Thompson
anne@extraordinaryoutcomes.co.ik
Extraordinary Outcomes
www.extraordinaryoutcomes.co.uk
Anne Thompson is an NLP Practitioner based in Wantage and Witney, Oxfordshire. She offers NLP therapy alongside Hypnosis, Time Line Therapy and Counselling to help clients resolve a number of issues including phobias, anxiety, depression and creative blocks. Anne needed a brand new website to promote her services, and we worked with her to produce her required design.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Other |
| Organisation category: | Entrepreneur |
| Industry: | Health & Beauty |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, JavaScript |
| Completion date: | January 2011 |
Services provided
Hosting, Search Engine Optimisation (SEO), Development
18 March 2011
Reviewed by Mark Satinet
— 4 Acre Ecology
Clarified Web Design are a professional company with a human approach to their work. From an initial meeting to discuss the general look of web site and what it was aimed to achieve, Emma went away and provided a general, but detailed, specification for each of the pages in a very prompt manner.
I then provided just text and a selection of images to go on the site and Emma put this together, along with the company logo and colours, which Emma organised by contacting my designer directly. In just over a week Emma came back with the design to check before it went live. No design changes were required as she had obviously listened to everything I had said, as well as conducting some research into the ecological field and adding a few details herself. The site exceeded our expectations and Emma was very prompt and understanding with the minor changes to our own text.
Emma also offered expert advise on how to maximise hits from search engines and offers on-going advise and page updates very promptly, as well as talking me through the initial e-mail set-up. Clarified Web Design is the current host of the site and I am pleased for this to be the case. It was all a simple and pain free exercise with outstanding results that are now helping to promoote my business in a professional and dynamic way.
4 Acre Ecology
4 Acre Ecology is an independent ecological consultancy offering habitat and protected species surveys to a range of industries. A new 'brochure style' website was required to provide information on the company, and was designed to complement their brand and portray a professional image.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Other |
| Organisation category: | SME |
| Industry: | Other |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS, JavaScript, PHP |
| Completion date: | January 2011 |
Services provided
Hosting, Search Engine Optimisation (SEO), Development
16 September 2010
http://www.hazellbookkeeping.co.uk
Reviewed by Alison Hazell
— Hazell Bookkeeping
I approached Clarified Web Design because they were local to me and I needed a website to advertise my business. I found Emma to be very friendly and she asked me all the right questions about what I wanted, because I am very happy with the result. I also know that she is there if I need to make alterations in the future.
Hazell Bookkeeping
Hazell Bookkeeping provide accountancy and bookkeeping services to small businesses in Witney and West Oxfordshire. As a first website, they required a simple 'brochure style' to promote their services and give a clear point of contact.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Other |
| Organisation category: | SME |
| Industry: | Financial & Legal |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | CSS, (X)HTML, |
| Completion date: | September 2010 |
Services provided
Hosting, Search Engine Optimisation (SEO), Development
Emma Peat
Owner/Manager
I set up Clarified Web Design in 2006 having worked extensively as a developer for Web Agencies in London and Oxford.
I now handle everything from design to development to client contact, and love the variety that brings.
I passionately believe in creating wesites which look good and are easy to use - that fulfil a purpose and are not just stuffed with flashing lights, bells and whistles. I also enjoy working with 'novices' and helping them to understand the process and produce a website they can be proud of.
Q: What's your name and position in the company?
A: Emma - web designer, developer, account manager, copywriter, SEO specialist and more!
Q: Describe your company in 5 words.
A: friendly, reliable, honest, pro-active, human!
Q: What's your business philosophy?
A: I want my clients' websites to be the best they can be, tailored to the needs to their business and their budget. If my clients are successful, then I will be too. This is achieved through a close working partnership - the most satisfying projects combine the client's drive and love of their business with my technical skills and knowledge.
Q: Describe your office environment.
A: I work from a home office so it's pretty quiet, but that allows me to focus. All I need is my PC.
Q: Describe how your team interact and work together.
A: I'm primarily a sole trader and handle the whole web development process from start to finish. However, I can also call on a local network of trusted partners when necessary to deliver various add-on services to my clients, such as graphic/print design or IT support.
Q: What makes you different from other web design companies?
A: Being a sole trader and handling the whole process myself, there is no breakdown of communication e.g. from account manager to designer, or from designer to technical developer. I have a complete overview of every project, which I believe contributes to the quality of the finished product. I have a strong personal bond with my clients, who feel they can trust me for advice and know I will respond quickly and professionally to their requests.
Q: How do you get the majority of your business?
A: Some through Google searches, but primarily through referral and networking.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: I meet with the client (assuming they are local) for a free consultation, during which I will learn about their business, their customers, and their aims for their website. This forms the basis of the project quote and specification, which the client can adjust if they wish. I then build a draft website to meet the agreed spec, release it for testing and feedback, making changes as necessary until the client is happy to launch it Live. I continue to provide support and advice afterwards.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Trust, and hard work on both sides. The most successful projects are a partnership - if the client is willing to put in the effort too the results are far better.
Q: How do you manage demanding clients?
A: It depends on the demands! I prioritise clients who put the most effort and drive into their own websites, and respond in kind.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Look at portfolios of designs. If you like their general style, you'll probably like what they do for you - and vice versa (don't hire someone if you don't like their work, it has happened and it doesn't go well!). Check reviews from past customers to get a feel for how the designer/company works. Meet with them and ensure you feel a 'bond' and that you can trust them. If you have doubts, they are probably not right for you. A good match will lead to a good website and satisfaction all round.
Q: Where do you see your company in 10 years time?
A: I'm currently focusing on building a strong core base of local customers who need regular updates.
Q: Where do you see the web design industry in the future?
A: It is moving so fast it's hard to say. There are so many features around now which were unheard of even a couple of years ago. Social media is obviously having a big impact. I hope there's still a place for good quality basics, some things seem too complicated for their own good.
Q: What computers do you have use in your offices, PCs or Macs?
A: PC
Q: How was your company name chosen?
A: After many weeks of deliberation and looking up words in the dictionary to reflect my ethos of working.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Keep investing in it (time and money) - you can't just build it and leave it there, it needs ongoing love and attention to keep up with the competition and you have to be committed to it.