I was very pleased with the service I received from Bluecube Media. Being a total web design and development novice and starting a new business, I was apprehensive and imagined that not having one iota of technical know-how could make things difficult. However, the process of setting up my website - with pretty complicated admin and paypal sections - was smooth going with Blue Cube. The company had already been recommended to me by a trustworthy professional (a designer) and she particularly recommended Nathan Roberts from BlueCube as he had done an excellent job for some of her past clients. I took the plunge - emailed him - and had a chat. I felt comfortable with Nathan as he wasn't at all condescending regarding my lack of technical knowledge - he talked me through the stages that would be required for my particular needs and didn't mind how many questions I asked - or how many emails I bombarded him with. I got a detailed proposal within a couple of days. When I decided to go ahead, I was given a realistic timescale and the work was always delivered on time. The testing period before going live was worked on well and even though BlueCube was busy with other projects, I always felt my job was given full attention.
I am happy with the service and the finished website and have had lots of positive feedback from clients about how easy it is to use and how good it looks too.
Website: www.mumsoncall.co.uk
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| Customer Service | On Time | ||
| End Result Satisfaction | Value For Money | ||
| Would you recommend this company to someone else? | Yes | ||
| Main contact method with the company | Both Email & Phone | ||
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