Contact Details
Name: Ed
Tel: 01242 654 000
Email: info@16i.co.uk
Website: http://www.16i.co.uk/web-design.htm
Address: 6 Rockfield Business Park,, Old Station Drive GL50 1UX Cheltenham
16 Interactive
A complete turn-key solution for your business website, and for designers who outsource development. 01242 654000
UK, South West, Cheltenham
Key Facts
Clients & Projects: 94
Reviews: 16
Average reviews rating:
4.6 Stars
Languages Spoken: English
No. of Employees: 6-10
Established: 2005
Joined WWDC: 2010
Connect
Facebook
Twitter
LinkedIn
Blog
Services
- Content and Copy
- Design
- Development
- Hosting
- Online Marketing
- Search Engine Optimisation (SEO)
- Social Media
- Branding
- Mobile application development
16 Interactive provide web design and search engine optimisation services, with our own SEO-friendly website content management system. We also provide freelancers and agencies with outsource solutions for CMS websites and much more.
Industry Sectors
Food & Drink, Financial & Legal, Sports & Leisure, Media & Communication, Building & Construction, Public Sector, Health & Beauty, Consumer Services, Manufacturers & Engineers, Not for profit / Charity, Recruitment, Retail, Other, IT, Tourism & Travel, Educational, Professional Services, Automotive, EntertainmentTends to work with
Small-Medium Enterprise (SME), Corporation / Public Company, Entrepreneur, Public Sector, Startup, Non-profit Organisation, Private CompanyGeneral location of clients:
UKContent Management System:
Unlimited pages So easy almost anyone can use it Change your website anytime, SEO-friendly static web pages Hosting: reliable, secure, 99% uptime Protected auto domain renewals 48hourly backups, saved for 6 months 5 mail boxes: email@yourdomain.com Telephone support, 9 hours a day, Mon - Fri Plug in future upgrades & features See your working site prior to invoice One-click sitemap generation Add 301 redirects from any page Google integrated 404 error page Google Sitemap submission Compatible with Google Analytics Create custom landing pages Customisable contact forms Integrated News/Blog module Social networking feeds Email newsletter signup formWe Recommend:
Accountant: Gardner Brown Chartered AccountantsLawyer: Willans LLP
Printer: Spa Colour
SEO expert: 16 Interactive
Hosting company: Fastvision
Recent Projects
-
Superior Hot Tubs
http://www.superiorhottubs.co.uk/
National Hot Tub and Swim Spa retailer, and provider of related services, such as repairs, maintenance, servicing and relocation. Read More -
Drainage Consultants
http://www.drainageconsultantsltd.co.uk/
Established in 1995, Drainage Consultants Ltd is a specialised contractor undertaking all aspects of drainage, CCTV surveys and water supply works for the domestic, commercial and industrial markets. DCL approached 16 Interactive to develop their website, and to create a bespoke client login area... Read More -
Chameleon Gardens
http://www.chameleongardens.co.uk
The client came to us having seen a Flash site they liked. The challenge lay in recreating this full-screen slideshow functionality in a brand new site design that works in all browsers, on slow connections, which search engines love, and making everything fully content-managed. We pulled it off! ... Read More
Recent Reviews
-
Reviewed on 22 Dec, 2011
A quick testimonial to say what a great job done by the team at 16i. We are sincere in our praise for the team as it is unusual to get to know everybody at a company who deals with your account. We feel that we have engaged at eve... Read More
Ian Akeroyd
— Road User Group Ltd -
Reviewed on 29 Nov, 2011
The 16i team are friendly and approachable. They kept me in touch with progress all the way and have been very supportive as I have felt my way with the CMS. I am no computer expert but uploading text and photos is quick and ea... Read More
Sue, Webmaster at MidWest RDA
— Mid-West Riding for Disabled -
Reviewed on 25 Nov, 2011
The experience of working with the team at 16i to produce a web-site for Citadel Biocat+ was superb.
The recommendation came from Business Link South West on the basis of creativity, technical expertise, project management and va... Read More
Stewart Dobson
— Hoqus Foqus Ltd (on behalf of client: Citadel)
Awards
The CSS Awards - 15.11.2010
CSS award for http://www.16i.co.uk with W3C Strict validation
Interview
Q : Describe your company in 5 words.
A : Helpful, Innovative, Caring, Responsive, Effective.
Q : Where do you see your company in 10 years time?
A : Exactly where we are now, just with more staff, and taking-on more projects simultaniously.
Q : How was your company name chosen?
A : The company founder and key staff all cut their teeth on the earliest 16bit systems way back in the 80's - specialising in interactive websites; 16 Interactive was the obvious choice.
Articles
NEW: EU Cookie Law
EU Cookie Law and how this affects you if you have a website
The 16 Interactive website design process
This article outlines the process we take you through to build the perfect website for your customers; both to attract them, and then to convert them into a sale, an enquiry, a sign-up or whatever goals the website has.
HTML 5 Websites
Over the past year, you may have heard about HTML5, the latest iteration of the language used to create web pages.This article explains what HTML5 is and why it should be considered in your new site.
Superior Hot Tubs
National Hot Tub and Swim Spa retailer, and provider of related services, such as repairs, maintenance, servicing and relocation.
Technical specification
| Languages: | English, |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Startup |
| Industry: | Retail |
| Content managed (CMS): | Yes |
| CMS Description: | 16 Interactive's Content Management System - MICMS |
| Online Payment System: | N/A |
| Size of project team: | 4 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, JavaScript, msSQL |
| Completion date: | July 2012 |
Services provided
Branding, Content and Copy, Design, Development, Hosting, Online Marketing, Search Engine Optimisation (SEO)
Drainage Consultants
www.drainageconsultantsltd.co.uk
Established in 1995, Drainage Consultants Ltd is a specialised contractor undertaking all aspects of drainage, CCTV surveys and water supply works for the domestic, commercial and industrial markets. DCL approached 16 Interactive to develop their website, and to create a bespoke client login area that enables them to process orders for their customers much more quickly and provides customers with access to photo/document/video uploads which only they can see.
Technical specification
| Languages: | English, |
|---|---|
| Project type: | Online application |
| Organisation category: | Private Company |
| Industry: | Professional Services |
| Content managed (CMS): | Yes |
| CMS Description: | 16 Interactive's own CMS with significant bespoke customisation, and creation of a large administration system. |
| Online Payment System: | Quotes and corresponding purchase orders are sent/received |
| Size of project team: | 7 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, JavaScript, msSQL |
| Completion date: | June 2012 |
Services provided
Branding, Content and Copy, Design, Development, Hosting, Mobile application development , Online Marketing, Search Engine Optimisation (SEO), Social Media
Laufen Bathrooms
Luxury International Bathroom Manufacture, Laufen required a content managed Facebook page where videos and other content could be user-updated in a manner consistent with their strict brand guidelines.
Technical specification
| Languages: | English, |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Corporation / Public Company |
| Industry: | Retail |
| Content managed (CMS): | No |
| CMS Description: | 16 Interactive's Content Management System - more info here: http://www.16i.co.uk/content-management-system/ |
| Online Payment System: | N/A |
| Size of project team: | 3 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, JavaScript, msSQL, PHP, XML, Facebook |
| Completion date: | May 2012 |
Services provided
Content and Copy, Development, Hosting, Online Marketing
Seamless Events
Seamless Conference and Events - as the single source event service, we provide full production and technical support combining innovation and technology into your events.
Technical specification
| Languages: | English, |
|---|---|
| Project type: | Content Managed |
| Organisation category: | SME |
| Industry: | Media & Communication |
| Content managed (CMS): | Yes |
| CMS Description: | 16 Interactive CMS http://www.16i.co.uk/content-management-system/ |
| Online Payment System: | N/A |
| Size of project team: | 3 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, JavaScript, msSQL |
| Completion date: | May 2012 |
Services provided
Branding, Content and Copy, Design, Development, Hosting, Online Marketing, Search Engine Optimisation (SEO)
Omega Resource Group - Australia
We partnered with local marketing agency Earl & Thompson to provide the front/back-end platform on which to host their design for the new Omega Resource Group website - one of the largest resource and recruitment companies in the South West. This website uses their UK platform, replicated for Australia.
Technical specification
| Languages: | English, |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Private Company |
| Industry: | Recruitment |
| Content managed (CMS): | Yes |
| CMS Description: | 16 Interactive's own CMS, integrated with the Broadbean recruitment platform |
| Online Payment System: | N/A |
| Size of project team: | 4 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, JavaScript, mySQL |
| Completion date: | May 2012 |
Services provided
Development, Hosting, Online Marketing
Omega Resource Group - Gulf
We partnered with local marketing agency Earl & Thompson to provide the front/back-end platform on which to host their design for the new Omega Resource Group website - one of the largest resource and recruitment companies in the South West. This website uses their UK platform, replicated for the Gulf.
Technical specification
| Languages: | English, |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Private Company |
| Industry: | Recruitment |
| Content managed (CMS): | No |
| CMS Description: | 16 Interactive's own CMS, integrated with the Broadbean recruitment platform |
| Online Payment System: | N/A |
| Size of project team: | 4 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, JavaScript, msSQL |
| Completion date: | May 2012 |
Services provided
Development, Hosting, Online Marketing
Chameleon Gardens
The client came to us having seen a Flash site they liked. The challenge lay in recreating this full-screen slideshow functionality in a brand new site design that works in all browsers, on slow connections, which search engines love, and making everything fully content-managed. We pulled it off! Now top of Google and getting plenty of praise for the website, our client now has a site that reflects the high quality of their own work.
Technical specification
| Languages: | English, |
|---|---|
| Project type: | Content Managed |
| Organisation category: | SME |
| Industry: | Building & Construction |
| Content managed (CMS): | Yes |
| CMS Description: | 16 Interactive's own CMS, with client-specific customisation |
| Online Payment System: | N/A |
| Size of project team: | 4 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, JavaScript, msSQL, XML |
| Completion date: | May 2012 |
Services provided
Branding, Content and Copy, Design, Development, Hosting, Mobile application development , Online Marketing, Search Engine Optimisation (SEO)
Omega Resource Group
We partnered with local marketing agency Earl & Thompson to provide the front/back-end platform on which to host their design for the new Omega Resource Group website - one of the largest resource and recruitment companies in the South West. We created advanced "smart search" functionality which auto-completes, and allows further refinement. Jobs fed-in to the system can be siphoned-off into specific client microsites using the CMS, including an "internal vacancies" page for Omega's own recruitment needs.
Technical specification
| Languages: | English, |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Private Company |
| Industry: | Recruitment |
| Content managed (CMS): | Yes |
| CMS Description: | N/A |
| Online Payment System: | 16I Interactive's own CMS, integrated with the BroadBean recruitment platform |
| Size of project team: | 6 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, JavaScript, msSQL, XML |
| Completion date: | April 2012 |
Services provided
Content and Copy, Development, Hosting, Online Marketing
Buchanan Partnership
This site uses some of the very latest tricks to achieve a visually impactive, and slick proposition. What makes everything so much more special is that this site is 100% bespoke - no third-party plugins used here! Check out the site on your smartphone to see the mobile version too!
Technical specification
| Languages: | English, |
|---|---|
| Project type: | Content Managed |
| Organisation category: | SME |
| Industry: | Building & Construction |
| Content managed (CMS): | Yes |
| CMS Description: | 16 Interactive's own CMS with client-specific customisation |
| Online Payment System: | N/A |
| Size of project team: | 4 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, JavaScript, msSQL, Mobile |
| Completion date: | April 2012 |
Services provided
Branding, Content and Copy, Design, Development, Hosting, Mobile application development , Online Marketing, Search Engine Optimisation (SEO)
Jockey Club Racecourses - Mobile App
The largest commercial group in British horse racing - you will need to visit this site on a smartphone in order for it to detect the phone show the mobile site/app.
Technical specification
| Languages: | English, |
|---|---|
| Project type: | Mobile Application |
| Organisation category: | Corporation / Public Company |
| Industry: | Sports & Leisure |
| Content managed (CMS): | Yes |
| CMS Description: | Our own bespoke CMS, customised for the client |
| Online Payment System: | Currently provided by third-party links, however we plan to integrate ticket purchasing into the app later this year. |
| Size of project team: | 4 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, JavaScript, msSQL |
| Completion date: | March 2012 |
Services provided
Branding, Content and Copy, Design, Development, Hosting, Mobile application development , Online Marketing
Average Ratings
Client Reviews
22 December 2011
http://www.gear4yourcar.co.uk/
Reviewed by Ian Akeroyd
— Road User Group Ltd
A quick testimonial to say what a great job done by the team at 16i. We are sincere in our praise for the team as it is unusual to get to know everybody at a company who deals with your account. We feel that we have engaged at every level of the project from inception through to delivery with every member of your team. You should be very proud of your team and we look forward to working with every one of them into the next year with all the exciting things we want to do.
Road User Group Ltd
This eCommerce site incorporates all the requirements to successfully run an online retail business. With facilities to completely (and easily) manage everything on the website, and plenty of scope to add new functionality that may be required in future, the CMS system is hugely scalable, SEO friendly, and simple to use. The front-end has been UI tested and optimised to increase conversions through the site. While integrated with WorldPay, the site can be integrated with literally any mainstream payment provider. In just a short space of time, the site has generated a significant amount of transactions, with minimal administrative involvement.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Mobile Application |
| Organisation category: | Private Company |
| Industry: | Automotive |
| Content managed (CMS): | Yes |
| CMS Description: | Brand new eCommerce and SEO focused platform, based on systems used by the largest eCommerce websites to make this system scalable enough to allow millions of different products. This features stock control, order management, payment integration, |
| Online Payment System: | WorldPay and PayPal |
| Size of project team: | 7 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, JavaScript, msSQL, XML, jQuery, API, SEO, UI Optimisation, |
| Completion date: | December 2011 |
Services provided
Design, Development, Hosting, Online Marketing, Search Engine Optimisation (SEO)
29 November 2011
Reviewed by Sue, Webmaster at MidWest RDA
— Mid-West Riding for Disabled
The 16i team are friendly and approachable. They kept me in touch with progress all the way and have been very supportive as I have felt my way with the CMS. I am no computer expert but uploading text and photos is quick and easy - there are demonstration videos on the 16i website and the staff are always happy to talk me through things if I go wrong.
Our MidWest RDA region website looks great, and we have had a number of enquiries from both potential riders and volunteers, as well as lots of interest from the groups in the three counties we serve. It is not only a shop window for RDA but a virtual magazine, reference library and diary for the whole region.
I would recommend 16i to anyone wanting a really good looking, good value website and excellent ongoing support.
Midwest RDA
Feedback from client: Client feedback: "[16 interactive] provided an attractive, flexible and idiot-proof website which is a breeze for me to edit. Any teething trouble was quickly sorted over the phone and I have been very impressed with the company overall. In fact, so impressed that I have asked 16i to build a new website for my business, so I can benefit personally from the same standards of service and quality."
Technical specification
| Languages: | English |
|---|---|
| Project type: | Mobile Application |
| Organisation category: | Non-profit Organisation |
| Industry: | Not for profit / Charity |
| Content managed (CMS): | Yes |
| CMS Description: | 16 Interactive's own cutting-edge, no-hassle, fully hosted CMS. |
| Online Payment System: | N/A |
| Size of project team: | 4 |
| Technologies used: | (X)HTML, .NET, CSS, msSQL, XML |
| Completion date: | August 2011 |
Services provided
Branding, Content and Copy, Design, Development, Hosting, Online Marketing, Search Engine Optimisation (SEO)
25 November 2011
http://www.citadel-biocat.com/
Reviewed by Stewart Dobson
— Hoqus Foqus Ltd (on behalf of client: Citadel)
The experience of working with the team at 16i to produce a web-site for Citadel Biocat+ was superb.
The recommendation came from Business Link South West on the basis of creativity, technical expertise, project management and value for money and 16i delivered on all fronts.
The project involved a new product in an emerging market, with an evolving brief which was managed in an accomplished and calm, unflappable style – I would highly recommend 16i and I intend to call them first on future web projects.
Citadel BioCat
Manufacturer and installer of a unique bio-organism which can accelerate bacterial processes to increase yields for farmers, and help clean up toxic waste such as oil and effluent spills.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Mobile Application |
| Organisation category: | SME |
| Industry: | Manufacturers & Engineers |
| Content managed (CMS): | Yes |
| CMS Description: | Our standard CMS |
| Online Payment System: | N/A |
| Size of project team: | 3 |
| Technologies used: | (X)HTML, .NET, ASP, JavaScript, msSQL, XML |
| Completion date: | October 2011 |
Services provided
Branding, Content and Copy, Design, Development, Hosting, Online Marketing, Search Engine Optimisation (SEO)
18 November 2011
Reviewed by Mo Begg
— Cotswold Riding for the Disabled
16 Interactive were very helpful and friendly. The training and online information/guidance is particularly good. They responded quickly to any queries and hleped when I ogt stuck! Everything was easy to understand. The end result looks great and even I can use the CMS which, for a technophobe, is quite an achievement.
I would highly recommend them.
Cotswold RDA (Riding for the Disabled Association)
As a charitable business, we jumped at the chance to help another division of the Riding for the Disabled Association with their websites. By designing an advertisement area, the website generates an income from sponsors of each page.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Mobile Application |
| Organisation category: | Non-profit Organisation |
| Industry: | Not for profit / Charity |
| Content managed (CMS): | Yes |
| CMS Description: | Our standard CMS |
| Online Payment System: | N/A |
| Size of project team: | 2 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, msSQL |
| Completion date: | October 2011 |
Services provided
Content and Copy, Design, Development, Online Marketing, Search Engine Optimisation (SEO)
16 November 2011
http://www.steckdepositors.com
Reviewed by Paulyne Martin
— Steck Depositors
We’ve been amazed at the quick results that 16 have achieved, they expedited all our requirements with ease. We are very happy and are already getting enquiries after just two weeks!
Their SEO did exactly as promised and we are proud to be number 1 on Google when you search for "Depositors".
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Mobile Application |
| Organisation category: | SME |
| Industry: | Food & Drink |
| Content managed (CMS): | Yes |
| CMS Description: | Super-SEO-friendly CMS developed by 16 interactive to be faster, easier, more SEO-friendly, and more secure than any other CMS in it's class. mi|cms. |
| Online Payment System: | Entirely bespoke account management-based olnine parts database and ordering system. |
| Size of project team: | 4 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, msSQL, mySQL, XML |
| Completion date: | August 2010 |
Services provided
Content and Copy, Design, Development, Hosting, Online Marketing, Search Engine Optimisation (SEO), Social Media
15 November 2011
http://www.loirevalleyuncorked.net
Reviewed by Sarah-Jane Beaumont
— Loire Valley Uncorked
From the first moment of contacting 16 Interactive my enquiry was dealt with a great deal of time, care and attention to ensure I understood all aspects and operations behind web design and SEO to cater for my requirements. Upon the receipt of my brief, layouts from 16 Interactive impressively arrived within hours and the website was built equally as swiftly. Response to questions, tweaks and changes were immediate. Telephone calls and emails answered with a professional manner and assistance with the CMS always at hand. Genuinely listening to what ‘the client’ wants, enthusiastic and market competitive, I highly recommend 16 Interactive to anyone who has a small or large business venture.
Loire Valley Uncorked
This client knew exactly what they wanted: A search engine optimised website with all the visual impact of a flash website, and without any of the drawbacks, which was designed to convert traffic, and optimised to work on mobile devices of all types. This is what we delivered. (Check the website out on an tablet, or smartphone to see for yourself)!
Technical specification
| Languages: | English. French and others to follow |
|---|---|
| Project type: | Mobile Application |
| Organisation category: | SME |
| Industry: | Food & Drink |
| Content managed (CMS): | Yes |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 4 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, JavaScript, msSQL |
| Completion date: | November 2011 |
Services provided
Branding, Content and Copy, Design, Development, Hosting, Mobile application development , Online Marketing, Search Engine Optimisation (SEO)
14 November 2011
http://www.talk-to-the-paw.co.uk
Reviewed by Clair Hickson
— Talk to the Paw
The initial meeting was good and I felt they got on board with what I wanted. They gave me a choice on logos but that was it. Basically they designed the site with little input from me on colour etc and I was unable to change it once it had been done. I would have liked a lot more input. Having said I do like the website and it does it's job well
The updating of it is a pain and I find it really difficult to upload photos even though I specifically stated that I wanted this and video loading facilities. I can;t understand how I can upload pics to facebook etc in a second but the website involves resizing etc etc so muchso that i don't bother when it would really add to my site to have photos on there.
I am expanding my business and will want to change things around so I can put vides up etc and at the mo Iam not sure what I will do.
The SEO side of the site I cannot fault. I am exceptionally happy with where I am ranked and the amount of business I am getting
16 Interactive comments:
Hi Clair,
Thanks for recommending us.
I'm glad that you like the site and it is doing as intended; getting you lots of business!
Having not heard from you since the site went live, we were surprised to find that you were experiencing any difficulties, especially as you can call us for support, and we provided you with full training on how to use the CMS, including how to add video and images to your website. If you can call us, our team are waiting to help you with anything you are trying to do.
The reason we asked you to sign-off the designs before we built the site, was to avoid a situation where you want to make changes after everything is completed. Unfortunately, once the site is signed-off and then built, we need to charge to cover the costs of making further changes to the site template.
We're really pleased you like the website and that it does its job well, but if you are getting stuck, that's what we're here for, so please just give us a call on 01242 654 000 – unlimited support is included in your hosting package.
Thanks,
Ed Tallents
16 Interactive
Talk To The Paw
Bristol dog trainer and puppy class provider, Talk To The Paw needed a brand new website design, SEO and a content management system. Now ranking above most of her competitors for her main search terms, traffic and enquiries have increased.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Mobile Application |
| Organisation category: | Entrepreneur |
| Industry: | Professional Services |
| Content managed (CMS): | Yes |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 3 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, msSQL |
| Completion date: | September 2011 |
Services provided
Branding, Content and Copy, Development, Hosting, Online Marketing, Search Engine Optimisation (SEO)
7 November 2011
http://www.stage-experience.co.uk
Reviewed by Graham Weedon
— Stage Experience
Excellent communication throughout the process made for a very easy going process. We felt included at all stages, but also guided where required. Really pleased with the outcome as all of our requests (even the last minute ones) were all accommodated for quickly, efficiently and with a smile.
Stage Experience
Local charity, Stage Experience required a new website to showcase their upcoming musical productions.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Mobile Application |
| Organisation category: | Non-profit Organisation |
| Industry: | Not for profit / Charity |
| Content managed (CMS): | Yes |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 3 |
| Technologies used: | (X)HTML, .NET, ASP, CSS, Flash, JavaScript, msSQL |
| Completion date: | September 2011 |
Services provided
Branding, Content and Copy, Design, Development, Hosting, Online Marketing, Search Engine Optimisation (SEO), Social Media
5 January 2011
http://www.chauffeurlogical.co.uk
Reviewed by Stephen Wood
— ChauffeurLogical
I have recently started up a chauffeuring service and I have found the service provided by the team at 16i to be most helpful. They approached the various challenges of setting up my website with complete professionalism. The website looks fresh, is easy to navigate and has received favourable comments from potential clients.
Being the wrong side of 50, I am not particularly IT literate and so I have been very grateful for all of their advice and suggestions concerning the establishment of my website in a competitive market.
Chauffeur Logical
ChauffeurLogical is a professional chauffeuring service that enables you to increase productivity when on the move in a confidential and relaxed environment. This means you arrive at your destination relaxed and ready for that important meeting or special event.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Mobile Application |
| Organisation category: | Entrepreneur |
| Industry: | Automotive |
| Content managed (CMS): | Yes |
| CMS Description: | Uses our own CMS platform |
| Online Payment System: | N/A |
| Size of project team: | 2 |
| Technologies used: | .NET, ASP, CSS, (X)HTML, , XML |
| Completion date: | November 2010 |
Services provided
Branding, Content and Copy, Hosting, Online Marketing, Development
22 December 2010
http://www.childcareexpo.co.uk
Reviewed by Emma Barrett
— Broadway Events Limited
Working with 16 Interactive has been great. They have gone above and beyond what I expected. I am extremely happy with the result, it looks great and was delivered within the time scale we agreed.
They gave us training on how to use the CMS System and made it so easy for us to be able to update the websites whenever we need to, which was very important. I also know that, If I ever have any problems, they are always at the end of a phone call or on email. I definitely rate their customer service 5 out of 5.
I am also looking as using them again for another project and would highly recommend them to other companies.
Childcare Expo
Childcare Expo is the UK's leading trade show for early years, preschool, nursery and day care.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Mobile Application |
| Organisation category: | Startup |
| Industry: | Media & Communication |
| Content managed (CMS): | Yes |
| CMS Description: | mi-cms; a secure, robust, user-fiendly, SEO-friendly ASP .Net-derived content management system. |
| Online Payment System: | N/A |
| Size of project team: | 2 |
| Technologies used: | (X)HTML, .NET, ASP, CSS |
| Completion date: | December 2010 |
Services provided
Development, Hosting, Search Engine Optimisation (SEO)
Alex Clough
Founder
Alex's expertise in software design and development makes him the perfect fit for overseeing operations at 16's headquarters in Cheltenham. Having left university due to it prohibiting his attention to the growing business, Alex has seen the company double in size year on year.
Andy Bell
Creative Media
The latest member of the team at 16, Andy is a good all-rounder with anything web-related. Highly skilled in using Photoshop and experienced in HTML & CSS, Andy helps to manage projects while providing technical expertise regarding ecommerce solutions and video production for websites and off-line.
Having previously run his own business during his studies at the University of Gloucestershire, Andy is a well-rounded business-focussed team member, with client's bottom-line at the forefront of each project.
Anthony Gledhill
ASP .Net Developer
Anthony is an expert ASP .Net developer brings several years additional experience to the 16 Interactive development team. Anthony graduated from the University of Brighton in 2007 with a degree in Software Engineering and comes to 16 Interactive having previously designed and written software within the automotive industry.
When he's not developing software, Anthony is somewhat of a legend at Guitar Hero and Sing Star!
David Beesley
HTML & CSS Developer
Dave specialises in HTML and CSS conversions, taking the website design "flats" provided by our agency clients and in-house designers, slicing them up, and turning them into dynamic websites.
Currently completing a BSc Computer Science Degree with The Open University, Dave is also a whizz with Javascript and Jquery, bringing boring, mundane websites to life. An expert in web standards and cross-browser compatibility, Dave ensures your website looks great, no matter what your customer's computer system.
Ed Tallents
Sales & Marketing Manager
Ed comes from a background in online retail, selling large volumes of high-ticket items over the internet. Having experienced many of the pitfalls our clients face in finding the right platform and providers, Ed is perfectly placed to offer helpful, relevant advice to business owners and managers looking to grow their businesses using the internet. Well versed in SEO techniques as well as internet marketing in general, Ed can answer any questions you have on our products and servcies.
Helen Williams
Creative Web Designer
A pivotal member of our team at 16 Interactive, Helen also deals with office administration, accounts and helps to develop internal systems which make us more efficient. When she's not organising us, she is one of our creative designers.
After graduating from the University of Kent, with a 2:1 in Multimedia, Technology and Design, she worked at Gloucestershire County Council to gain a broad background of business processes, before joining our team.
Jordan Sayner
Front-End Web Developer
Jordan is an expert in HTML and CSS conversions - taking website design "flats" (or a picture of what the site will look like) and converting them into a fully functional website, while ensuring complete flexibility and integration with our content management system.
When he's not making valid HTML/CSS websites that are cross-browser tested, Jordan is a skilled Photoshop user and an avid Google fan!
Leanne Renard
Front-end developer and eCommerce specialist
Leanne Renard
Front-end developer and eCommerce specialist
01242 654 009
Leanne.Renard@16i.co.uk
Leanne comes to us with many years experience building both static and eCommerce websites. Accomplished in front-end web development, server-side configuration; specialising in developing and supporting various eCommerce platforms, she's a vital part of the team here.
When she isn’t building websites, Leanne is out dirt jumping on her mountain bike, riding her Ducati Monster 600 or negotiating obstacles on her trials bike.
Mark Teece
Lead Developer
Mark graduated from the University of Gloucestershire in 2008 after a 4 year course in Computing with a minor in IT. A specialist in Microsoft's .Net framework for developing windows and web based applications, Mark leads on a number of key projects as well as being responsible for continued development of core products.
Mark also has a keen interest in the server infrastructure, managing all our onsite and offsite servers.
Steph Brooks
Creative Web Designer
Steph graduated from Buckinghamshire New University with an honours degree in Fine Art. Coupling her artistic skills with a background in photography and media, she enjoys working on the artistic side of website production. Being brought up in a house full of computer literates has rubbed off, leading to her active interest in creating website layouts and backend coding. Having spent her childhood in Texas and Abu Dhabi she focussed her degree creating sculpture and digital artwork reflecting her interest in American and Arabic architecture. Her passion for architectural art sees her visiting many local and national galleries.
When she isn’t creating artwork, Steph enjoys snowboarding and baking.
Thomas Morris
Junior Developer - .Net
Tom is our module specialist. He takes specialist user requirements, and designs interfaces to facilitate use of customised aspects of our systems. Tom's expertise also crosses over into mobile-optimised website design while playing a vital role in our bespoke software development team.
A Computer Science graduate from Swansea University, Tom is skilled in C#, the .Net framework, as well as HTML and CSS. He is always looking to learn new things; you may see some of his findings on our Twitter page.
Tom Steer
ASP .Net & web Developer
Tom is an experienced ASP .Net developer who tackles bespoke systems and web projects for our clients. Whether a standalone system or a module designed for integration with our CMS, Tom can single-handedly execute a brief.
Having previously worked in both front-end and back-end web development as a freelancer, when he's not developing systems, modules and websites, Tom enjoys playing rugby in his free time.
Q: What's your name and position in the company?
A: Ed Tallents, Sales & Marketing Manager.
Q: Describe your company in 5 words.
A: Helpful, Innovative, Caring, Responsive, Effective.
Q: What's your business philosophy?
A: The best possible support and service. Complete transparency with everything we do. No contracts, no commitment, no hard-sell. Best practice, accessible, standards-compliant, future-proof.
Q: Describe your office environment.
A: A fun place to work that nurtures creativity and inspires excellence; something our team members are all proud to play a part in.
Q: Describe how your team interact and work together.
A: Each member of the team is an expert in their own area. Everything is delegated accordingly - A designer designs your site, a coder codes it, a developer develops it, and an SEO expert optimises it.
Q: What makes you different from other web design companies?
A: We aren't just designers, coders, SEO's, or developers - we're the whole lot, combined. Your website recieves the attention it deserves from the relevant expert in the team. We provide a one-stop internet marketing shop, where everything from email tech support to search engine optimisation is just a phone call away.
Q: How do you get the majority of your business?
A: Reccomendation and referrals.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Clients often have an idea in their head as to what they want, but many don't. We start the design process with the end goal: What is the site required to do? Capture information? Sell products? Act as a brochure?
We then develop a site around the criteria outlined in this initial fact-finding stage. We look for keywords that will drive relevant, targetted traffic to the site and design the site around this.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Providing honest, transparent advice, while listening and responding to client requirements in a timely and cost-effective manner.
Q: How do you manage demanding clients?
A: Listen to them, and view the situation from the client's perspective. Often our most demanding clients are the ones who are ultimately most vocal in reccomending our products and services. Having previously been one of those "demanding clients" myself, it's easy to see things from the other side of the fence.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Make sure they have the resources to support them AFTER they have built the website - after-sales service is often as important as the rest of the process. Pick someone who can support this business as it grows, and can offer much more in terms of future development. Make sure they are busy with other projects - the best people are always over-subscribed.
Q: Where do you see your company in 10 years time?
A: Exactly where we are now, just with more staff, and taking-on more projects simultaniously.
Q: Where do you see the web design industry in the future?
A: With UK adspend moving towards online consistently for the last decade, the UK now spends more on internet marketing than TV advertising, and the trend continues. Online is the new highstreet, and it's a very different animal. Having come from an online retailer turning over £500,000 p/a, which struggled before the moving online, I have uncompromising faith in the ability of the internet to transform businesses.
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
Q: How was your company name chosen?
A: The company founder and key staff all cut their teeth on the earliest 16bit systems way back in the 80's - specialising in interactive websites; 16 Interactive was the obvious choice.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: There are actually three:
1. Consider SEO from the outset of the process, not as an afterthought - how will people find your website?
2. Listen to the advice of the agency you hire - you hired them for a reason, so don't try to design the site yourself unless you have produced a carefully considered brief for them to follow.
3. Look at the process from your customer's perspective - it doesn't matter if you like your website; as long as your customers love it, that's all that matters!