SM4Solutions

Q: What's your name and position in the company?
A: Sam Marsella

Q: Describe your company in 5 words.
A: Vibrant, Versatile, Accommodating and Deicated

Q: What's your business philosophy?
A: Each clients needs are unique to them, their vision and their investment. We meet on a personal level to get a good understanding of our clients in order to deliver our services tailored to their needs.

Q: What makes you different from other web design companies?
A: We offer A Complete Package. From a start- up with an idea right through to a strong on line presence,ie advice on Social Media, Google Ad Words, Keywords Optimisation to luanch thier site with an E-mail Marketing Campaign. Web Solutions Made Easy.

Q: How do you get the majority of your business?
A: Word of mouth and our flawless reputation.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Thankfully I have the natural ability to listen and receive the information from our clients that guide us through the process. Ideas may change but we are flexible and expect so. Our projects tend to grow naturally.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Listen to them!

Q: How do you manage demanding clients?
A: Learn from them.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: A web site can tell a story, the design should portray the overall branding. effectively. If you do not get "the story", it is not working.

Q: Where do you see your company in 10 years time?
A: Those talented Mums and Dads that are "stay at home" at the moment due to the down turn. I want to find them and get them back to work, working for themselves. I want to create a working network. I come from an I.T. training background, it can be done.

Q: Where do you see the web design industry in the future?
A: A lot more accessible to a lot more people, thankfully.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: Sam Marsella For The Solution S M 4 Solutions

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Get the content and good quality photos in order, that is the hardest task they will need to do. It's not too easy to write effectively about your vision because remember it is, your vision.